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Updated: Jul 16, 2026
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HP HP2-B116 Exam Overview:
| Certification Vendor: | HP |
| Exam Name: | Selling HP Document Solutions |
| Exam Number: | HP2-B116 |
| Passing Score: | 70% |
| Exam Duration: | 90 minutes |
| Exam Format: | Multiple choice |
| Real Exam Qty: | 60 |
| Available Languages: | English |
| Exam Price: | USD ~120 (varies by region) |
| Related Certifications: | HP2-B118 – HP Document Solutions Technical Fundamentals HP2-B117 – Selling Imaging and Printing Fundamentals |
| Sample Questions: | HP HP2-B116 Sample Questions |
| Exam Way: | Delivered through authorized testing providers (e.g., Pearson VUE) in testing centers or online proctored. |
| Pre Condition: | Familiarity with HP document solutions product lines and basic print technology concepts recommended. |
HP HP2-B116 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Closing the Sale and Implementation | - Sales closure techniques
|
| HP Document Solutions Product Portfolio | - Solution offerings
|
| Customer Needs and Market Segmentation | - Understanding customer requirements
|
| Sales Strategies and Positioning | - Presenting HP solutions
|
HP Selling HP Document Solutions Sample Questions:
1. What should you discuss with your customer concerning the deployment of HP Web Jetadmin?
A) the number of IT help desk calls that relate to printer issues
B) the development of processes forprinting special fonts and bar codes
C) the document management system the customer wants to deploy
D) the management of output from non-windows environments
2. How can HP Web Jetadmin assist in the proactive management of a printing and imaging infrastructure?
A) by issuing purchase orders to supplies resellers and tracking the purchase orders throughout the purchase process
B) by assisting in the deployment, support, and consumables management, together with on-going reporting and optimization of the fleet
C) by assisting in the management of workflow
D) by billing for individual print usage
3. Why might a customer deploy a job accounting solution?
A) to account for print output from Enterprise Resource Planning (ERP) solutions
B) to manage contracts and supplies acquisition
C) to increase productivity by improving workflow
D) to understand who is printing what and the costs that are involved
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: D |
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