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Updated: Sep 10, 2026
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HP HP2-N49 Exam Overview:
| Certification Vendor: | HP / HPE |
|---|---|
| Exam Name: | Selling HP Business Service Management Solutions |
| Exam Number: | HP2-N49 |
| Available Languages: | English |
| Real Exam Qty: | 45-50 |
| Exam Price: | $55 - $120 USD |
| Certificate Validity Period: | 2 years |
| Exam Duration: | 60 minutes |
| Passing Score: | 70% |
| Related Certifications: | HP ASE - Business Service Management HP Master ASE - IT Operations Management |
| Exam Format: | Scenario-Based, Multiple Choice, Drag-and-Drop |
| Recommended Training: | HPE Sales Enablement - BSM Solutions |
| Exam Registration: | HPE Certification Portal Pearson VUE Registration |
| Sample Questions: | HP HP2-N49 Sample Questions |
| Exam Way: | Web-based secure online exam or onsite at Pearson VUE authorized centers |
| Pre Condition: | No formal prerequisites; recommended 6+ months of sales experience with HP IT operations solutions |
| Official Syllabus URL: | https://certification-learning.hpe.com |
HP HP2-N49 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| HP Operations Bridge & Infrastructure Management | 25% | - Monitoring and event management - Operations analytics and intelligence - Service health and dependency mapping |
| Selling Strategy & Customer Engagement | 25% | - Building value and ROI cases - Competitive positioning and differentiation - Identifying decision-makers and stakeholders |
| HP BSM Solution Overview & Value Proposition | 25% | - HP BSM architecture and core components - Business challenges and IT pain points - Aligning solutions to business outcomes |
| Application Performance Management (APM) | 25% | - Integration with BSM platform - End-user experience monitoring - Application diagnostics and root cause analysis |
HP Selling HP Business Service Management Solutions Sample Questions:
With which persona should a salesperson discuss performance and availability of cloud, virtual and hybrid environments?
- A. director of service management
- B. director of applications monitoring
- C. director of mobile applications
- D. director of performance testing
With which persona should a salesperson discuss diagnosing the downtime of mission critical applications?
- A. director of service management
- B. director of mobile applications
- C. director of distributed systems
- D. director of performance testing
Which HP Operations Analytics tool provides IT Operation Teams fast analysis from all device and machine data records?
- A. Operations Logger
- B. Service Health Analyzer
- C. OMi Interface Dashboard
- D. Vertica
Due to which Operations Analytics feature does HP have a distinct market advantage compared to primary competitor products?
- A. reporting
- B. model driven solution
- C. SaaS offering
- D. robust API
HOTSPOT
During the discovery phase, a salesperson needs to use different questioning techniques for the various levels of persona and the solution depth Match the type of discovery question with its applicable definition.
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