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NEW QUESTION 27
Which of the following statements are correct? Note: There are 2 correct answers to this question.
- A. Company specific configuration is applied to one database
- B. Company specific configuration is applied to all databases
- C. Account specific configuration is applied to all databases
- D. Account specific configuration is applied to one database
Answer: A,C
NEW QUESTION 28
What functionality is possible when the smart formtemplate is set to translation status? Choose the correct answer.
- A. The template can be Edited
- B. The template can be exported to XML format
- C. The template can be assigned to an activity
- D. The template can be assigned to an equipment
Answer: B
NEW QUESTION 29
The field technician needs to visit the customer for a regular maintenanceof all their printers and need to get response for same query, what Smartform element is used to create such a functionality? Choose the correct answer.
- A. Attachments
- B. Dropdown list
- C. Picker
- D. Series
Answer: D
NEW QUESTION 30
What needs to done to create a moment set? Note: There are 3 correct answers to this question.
- A. Create Moment set
- B. Create Moment
- C. Create and assign QR code
- D. Setup Business rule
- E. Create Item and assign it
Answer: A,B,C
NEW QUESTION 31
Which module in SAP Field Service management is used to create documentation and guidelines for Service Execution? Choose the correct answer.
- A. Planning and Dispatching
- B. Smartforms and Feedback
- C. Master Data
- D. Administration
Answer: B
NEW QUESTION 32
What is the main use case of smatforms? Choose the correct answer.
- A. Capture customer feedback
- B. Provide a Script for service execution
- C. Provide Smart Progress Feedback to the Dispatcher
- D. Generate a list of service team availability
Answer: B
NEW QUESTION 33
You want your customers to be able to create service request from the self-service portal. What are the pre-requisites for providing this function? Note: There are 3 correct answers to this question.
- A. You must have Equipment records against your account
- B. You must have a portal user account
- C. You must have business rules configured
- D. You must have moment-sets defined equipment
- E. You must have Auto-release of assignments
Answer: A,B,D
NEW QUESTION 34
As an Administrator, you can maintain Settings at different levels. Which statements explain how you apply these settings? Note: There are 2 correct answers to this question.
- A. You apply Company level settings to aspecific database
- B. You apply account level settings to a specific database
- C. You apply Company level settings to all databases
- D. You apply account level settings to All databases
Answer: A,D
NEW QUESTION 35
Which aspect of Self-Service Configuration allow a customer to create a service request? Choose the correct answer.
- A. Workflow assignments
- B. Branding
- C. Moment-sets
- D. QR Codes
Answer: D
NEW QUESTION 36
You are an administrator responsible for maintaining settings at account and company level. Which of the following settings would you maintain in company level? Note: There are 2 correct answers to this question.
- A. Business Rules
- B. User Groups
- C. Screen Configurations
- D. Password Policy
Answer: A,C
NEW QUESTION 37
Which activities can be Synchronized andviewed on mobile App? Choose the correct answer.
- A. Projects, skills, Service Call
- B. Activity, Project,Opportunities
- C. Activity Service Call, Quotations
- D. Activities, business Partner, Skills
Answer: A
NEW QUESTION 38
How are Labels used within the Smart forms and Feedback Module? Choose the correct answer.
- A. To identify the elements in the smart form.
- B. To Filter the list of Smart forms.
- C. To add a label to be used as reference by the Field Engineer
- D. To act as a reference for generating a Smart form Report
Answer: B
NEW QUESTION 39
What does a report template contain? Note: There are 3 correct answers to this question.
- A. Translation Files
- B. Images
- C. Integration files
- D. Style Files
- E. Output Templates
Answer: A,B,D
NEW QUESTION 40
How Does SAP Field Service Management Crowd Service allow you to cater to next generation employees? Choose the correct answer.
- A. By helping Employees learn more about next generation technologies
- B. By adopting your workforce to accommodate for workers shifting perspectives
- C. By giving service technicians the ability to register for upcoming certifications
- D. By giving service technicians the ability to schedule the additional training
Answer: D
NEW QUESTION 41
Which actions are possible with the data loader? Note: There are 2 correct answers to this question.
- A. Export
- B. Generate sample upload file
- C. Choose Data update option
- D. Enable data validation
Answer: B,C
NEW QUESTION 42
Which chart types are available in settings to create a report? Note: There are 3 correct answers to this question.
- A. Scatter
- B. Line
- C. Pie
- D. Area
- E. Column
Answer: B,C,E
NEW QUESTION 43
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