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Updated: Sep 17, 2026
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Salesforce Slack-Con-201 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Slack Consultant |
| Exam Number: | Slack-Con-201 |
| Exam Format: | Multiple-choice, Multiple-select |
| Real Exam Qty: | 60-65 |
| Exam Price: | $200 USD |
| Related Certifications: | Salesforce Certified Consultant Salesforce Certified Administrator |
| Exam Duration: | 90 minutes |
| Certificate Validity Period: | 2 years |
| Passing Score: | 67% |
| Available Languages: | English |
| Recommended Training: | Prepare for Your Slack Consultant Credential |
| Exam Registration: | Salesforce Certification Registration |
| Sample Questions: | Salesforce Slack-Con-201 Sample Questions |
| Exam Way: | Online proctored or onsite testing center |
| Pre Condition: | No required prerequisites; recommended experience with Slack implementation, administration, and business consulting |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/slack-consultant |
Salesforce Slack-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Discovery | 10% | - Assess organizational readiness - Gather and analyze client requirements - Communicate Slack value proposition |
| Governance Structure | 8% | - Manage workflows and processes - Establish governance policies - Define admin and owner roles |
| Learning and Enablement | 18% | - Support adoption and troubleshoot issues - Design training programs for users and admins - Plan and execute rollout strategies - Create learning materials and resources |
| Channel Strategy | 10% | - Design channels for collaboration and workflows - Apply use cases and best practices - Channel naming conventions and structure |
| Delivery and Migration | 17% | - Plan and execute migration from other platforms - Understand implementation best practices - Define roles and responsibilities |
| Policies and Settings | 22% | - Identity and access management - Security and compliance configurations - Slack Connect and app approval settings - Analytics and dashboard usage |
Salesforce Certified Slack Consultant Sample Questions:
In one of your proposed grid design options for a client, you include a social workspace for employees to build culture and to connect on special interests and hobbies.
Which workspace access type should you recommend?
- A. Invite Only
- B. Open
- C. Hidden
- D. By Request
Correct Answer: B 🗳️
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You are designing a learning plan for your client. You are trying to determine the best way to provide enablement for their twenty Workspace Admins who are spread evenly across North America, China and Australia. The statement of work (SOW) only specifies one Admin Essentials training.
What recommendation can you make to provide admin training materials within the scope of the project?
- A. Revise the SOW to include Admin Essentials sessions for each time zone.
- B. Suggest all Workspace Admins direct their questions to 24/7 support.
- C. Offload Admin Essentials training to the client's IT team.
- D. Create a tailored series of videos geared towards Workspace Admins.
Correct Answer: D 🗳️
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You are preparing for a live Slack User Essentials session and you have started to develop some in-channel activities to ensure your training is engaging and interactive.
Which in-channel activity would be the most appropriate way to provide hands-on practice with message threads?
- A. A multiple-choice knowledge check question about the benefits of threads.
- B. A huddle about the participants' favorite remote work tips.
- C. An ice-breaker asking participants what kind of music they play at their desk.
- D. A poll asking participants if they prefer Slack, Teams or email.
Correct Answer: C 🗳️
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Your Enterprise Grid plan client is preparing a presentation for senior leadership and needs to provide a complete count of the number of people in the workspace.
Which org-level metric should you recommend your client use to find this count?
- A. Full members
- B. Guests
- C. Members who posted
- D. Total membership
Correct Answer: D 🗳️
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Which client team member is responsible for making any critical business decisions, responding to escalations and providing direction to the project team during an engagement?
- A. Product owner
- B. Executive sponsor
- C. Slack admin
- D. Communications lead
Correct Answer: B 🗳️
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