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Updated: Aug 30, 2026
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EXIN ITILFND_V4 (ITIL 4 Foundation) Exam is an important certification exam for individuals who want to build a career in ITSM. ITIL 4 Foundation certification can help individuals to gain a better understanding of ITSM concepts, improve their skills, and enhance their career prospects.
EXIN ITILFND_V4 (ITIL 4 Foundation) certification exam is a globally recognized certification that is designed to validate the candidate's knowledge and understanding of the ITIL 4 framework. ITIL 4 Foundation certification is ideal for IT professionals who are responsible for managing IT services, implementing ITIL 4 framework, or seeking to enhance their knowledge and skills in IT service management. ITIL 4 Foundation certification exam is an entry-level certification that provides a fundamental understanding of the ITIL 4 framework.
EXIN ITILFND_V4 Exam Overview:
| Certification Vendor: | EXIN / PeopleCert |
|---|---|
| Exam Name: | ITIL 4 Foundation Certification Exam |
| Exam Number: | ITILFND_V4 |
| Related Certifications: | ITIL 4 Strategic Leader ITIL 4 Managing Professional ITIL 4 Practice Manager |
| Available Languages: | German, Portuguese, Japanese, French, Spanish, English, Chinese (Simplified) |
| Exam Format: | Multiple-choice, Closed book, Online proctored or test center |
| Exam Price: | Approx. USD 250–400 (varies by region and provider) |
| Real Exam Qty: | 40 multiple-choice questions |
| Passing Score: | 65% (26/40) |
| Exam Duration: | 60 minutes |
| Certificate Validity Period: | 3 years (renewal required under current ITIL certification scheme) |
| Recommended Training: | EXIN Accredited Training Partners AXELOS/PeopleCert Official ITIL 4 Foundation Training |
| Exam Registration: | EXIN ITIL 4 Foundation Registration PeopleCert ITIL Certification Portal |
| Sample Questions: | EXIN ITILFND_V4 Sample Questions |
| Exam Way: | Online proctored exam or authorized test center (computer-based) |
| Pre Condition: | No formal prerequisites required. Basic IT literacy recommended. |
| Official Syllabus URL: | https://www.exin.com/certifications/itil-4-foundation/ |
The ITIL 4 Foundation Certification Exam covers key concepts, principles, and practices of IT service management, including the four dimensions of service management, the service value system, the service lifecycle, and the ITIL guiding principles. ITILFND_V4 exam is designed to test candidates' knowledge and understanding of ITIL 4, as well as their ability to apply ITIL concepts and practices in real-world situations. ITIL 4 Foundation certification is recommended for individuals who are involved in IT service management, such as IT managers, IT support staff, and IT service desk personnel.
EXIN ITILFNDv4 (ITIL 4 Foundation) Certification Exam is one of the most popular certification exams for IT professionals. The ITIL 4 Foundation Certification is designed to provide IT professionals with a comprehensive understanding of the IT service management framework. ITIL 4 Foundation certification exam focuses on the four dimensions of service management – people, processes, partners, and technology – and aims to equip IT professionals with the tools they need to create, deliver and improve value to their organization.
EXIN ITILFND_V4 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| ITIL Service Value System (SVS) | - Service value chain - Guiding principles - Governance - Continual improvement - Opportunity, demand, and value |
| Four Dimensions of Service Management | - Information and technology - Partners and suppliers - Value streams and processes - Organizations and people |
| Key Concepts of Service Management | - Organizations, service providers, service consumers - Value and value co-creation - Products and services relationship |
| ITIL Practices Overview | - Service management practices (e.g., incident management, service desk, change enablement) - Technical management practices (e.g., deployment management, infrastructure and platform management) - General management practices (e.g., continual improvement, risk management) |
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