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Updated: Sep 18, 2026
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Salesforce EX-Con-101 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Experience Cloud Consultant |
| Exam Number: | EX-Con-101 |
| Exam Price: | USD 200 |
| Passing Score: | 65% |
| Available Languages: | Japanese, English |
| Related Certifications: | Salesforce Certified Platform Administrator |
| Certificate Validity Period: | 2 years |
| Real Exam Qty: | 60-65 (60 scored, 5 unscored) |
| Exam Duration: | 105 minutes |
| Exam Format: | Multiple-select, Multiple-choice |
| Recommended Training: | Prepare for Your Salesforce Experience Cloud Consultant Credential |
| Exam Registration: | Salesforce Certification Portal Kryterion Webassessor |
| Sample Questions: | Salesforce EX-Con-101 Sample Questions |
| Exam Way: | Online proctored or onsite at authorized test centers |
| Pre Condition: | Must hold Salesforce Certified Platform Administrator credential |
| Official Syllabus URL: | https://trailheadacademy.salesforce.com/certificate/exam-exp-cld-consultant---EX-Con-101 |
Salesforce EX-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Sharing, Visibility, and Licensing | 17% | - Sharing rules and external visibility - License types and allocation - Data access and security model |
| Topic 2: Templates and Themes | 10% | - Lightning and Visualforce options - Template selection and configuration - Theme customization and design |
| Topic 3: Administration, Setup, and Configuration | 25% | - Deployment and migration - Site setup and activation - PRM and service integration |
| Topic 4: Adoption and Analytics | 5% | - Engagement and adoption strategies - Reporting and dashboards - Moderation and community governance |
| Topic 5: User Creation and Authentication | 13% | - External user activation and permissions - Single Sign-On and identity providers - User provisioning methods |
| Topic 6: Customization Considerations and Limitations | 7% | - Performance and scalability - Declarative vs programmatic options - Limits and governor considerations |
| Topic 7: Branding, Personalization, and Content | 15% | - Personalization and targeted content - Content management and CMS integration - Branding and layout customization |
| Topic 8: Experience Cloud Basics | 8% | - Platform capabilities and limitations - Experience types and use scenarios - Use cases and benefits of Experience Cloud |
Salesforce Certified Experience Cloud Consultant Sample Questions:
Ursa Major Solar (UMS) wants to differentiate between the leads created by partners and the leads created by its ownSales team. All lead records are shared with partners: however, some of the information captured by the Sales team on the lead record should not be shared with partners.
Which two steps should UMS take at a minimum in order to meet the requirement?
Choose2 answers
- A. Create Page Layouts for Lead Distribution.
- B. Create Lead Record Types for Lead Distribution.
- C. Enable "Lead Sharing" in Digital Experience settings.
- D. Create a separate channel for partners in PRM Workspaces.
Correct Answer: A,B 🗳️
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Bloomington Caregivers (BC) wants to share Covid-19 related information with all site visitors, including unauthenticated users.
Which three things should BC in mind about unauthenticated or guestuser access?
Choose 3 answers
- A. Guest user external organization-wide default are always set to Private.
- B. Guest user can't be members of public groups or queues.
- C. Guest user can't records via manual existing records
- D. Guest user external organization-wide defaults are always set to Public.
- E. Guest user can't access records via manual sharing
Correct Answer: A,B,E 🗳️
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Cloud Kicks (CK)is about to launch a public site and is expecting very high traffic in certain regions. CK will be using Content Delivery Network (CDN).
What should CK consider during the go-live phase to prevent usability issues?
- A. CK should provision and activate CDN in those regions where traffic is high.
- B. CK should provision CDN in those regions where traffic is low and activate CDN where traffic is high.
- C. CK should provision CDN in those regions where traffic is high and activate CDN where traffic is low.
- D. CK should provision and activate CDN in those regions where traffic is low
Correct Answer: A 🗳️
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Universal Containers has recently launched a site for its retailers. Retailers able to collaborates with other retailers around topic; however, retail managers aren't' able to seerecords owned by their peers and subordinates.
What should be done to resolve the issue?
- A. Retail managers needs to be put in the execute role in the Role Hierarchy
- B. A sharing Rule needs t be created.
- C. A Sharing Set needs to becreated.
- D. Retail managers need to be given super User access.
Correct Answer: D 🗳️
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Zephyrus Relocation Services (ZRS) plans to build a portal for its partners. The portal needs to show company information and brand details on the Account Management page.
Which templates shouldZRS consider to build the portal?
Choose 2 answers
- A. Help Center
- B. Partner Central
- C. Build Your Own
- D. Customer service
Correct Answer: B,C 🗳️
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