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Updated: Aug 31, 2026
No. of Questions: 190 Questions & Answers with Testing Engine
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Avaya 78202T Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya IP Office™ Platform Support Online Test |
| Exam Number: | 78202T |
| Passing Score: | 70% |
| Exam Duration: | 60 minutes |
| Available Languages: | English |
| Related Certifications: | Avaya IP Office Platform Technical Associate Implement (ASTA-7720) Avaya Certified Support Specialist (ACSS) |
| Real Exam Qty: | 30 |
| Exam Format: | Online Test, Multiple Choice |
| Exam Price: | $125 USD |
| Certificate Validity Period: | Valid until program retirement |
| Recommended Training: | Avaya IP Office Platform Support Training |
| Exam Registration: | Avaya Learning Portal |
| Sample Questions: | Avaya 78202T Sample Questions |
| Exam Way: | Online proctored exam |
| Pre Condition: | Recommended: Hold Avaya IP Office Platform Technical Associate Implement (ASTA-7720) credential |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 78202T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Avaya IP Office Platform and Security Administration | 20% | - Platform architecture and components - Security settings and policies - System administration and management - User and extension configuration |
| Topic 2: Call Flow Configuration and System Monitoring | 20% | - Call behavior analysis - Voicemail and UCM configuration - System monitoring tools - Call routing and short codes |
| Topic 3: System Status, Troubleshooting and Alarm Management | 20% | - Issue escalation procedures - Alarm identification and resolution - Performance monitoring - Fault isolation and troubleshooting |
| Topic 4: Data Backup, Restoration and System Upgrades | 20% | - Configuration management - Software and firmware upgrades - Backup and restore procedures - System recovery processes |
| Topic 5: Integrated System Logging and Network Diagnostics | 20% | - Connectivity troubleshooting - Network and SIP diagnostics - System logging and analysis - SSA and Monitor tools usage |
Avaya IP Office™ Platform Support Online Test Sample Questions:
Question 1
If ContactStore is running on a separate server from Voicemail Pro, a registry key must be set in the ContactStore server.
What is the exact purpose of this registry key, which poses potential security risks if not set correctly?
A. It tells ContactStore the exact location of the folder shared with Voicemail Pro for reliable communication.
B. It registers ContactStore with IP Office for seamless integration.
C. It provides read/write access to browser users for easy management.
D. It stores the ContactStore License in the server running ContactStore for auditing purposes.
Question 2
A customer wants to have a Dual Active Voicemail Pro deployment with a primary and a secondary Voicemail Pro server.
To meet the client's requirements, which level of deployment is required?
A. a Dual Active Voicemail Pro license
B. the Avaya IP Office™ Preferred Edition
C. the Avaya IP Office™ Server Edition
D. the Avaya IP Office™ Server Edition Select
Question 3
System Alarms can be viewed in two applications, but only one of them can generate alarm notification via email.
Which application can send an email notification for an alarm?
A. Manager Application
B. Web Manager Application
C. System Status Application
D. Monitor Application
Question 4
A customer wants to ensure seamless communication between their employees and external parties, including those who are off-site.
Which application would be the most appropriate for these users, given their needs?
A. Avaya Communicator
B. Avaya Equinox
C. one-X Mobile Preferred
D. Mobile Twinning
Question 5
Which two applications can be used to configure Users, Hunt Groups, and Incoming Call Routes with the most advanced settings? (Choose two.)
A. WebLM
B. Manager
C. Web Manager
D. Web Manager Admin
Solutions:
| Question 1 Answer: A | Question 2 Answer: A | Question 3 Answer: A | Question 4 Answer: B | Question 5 Answer: B,C |
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