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Salesforce OmniStudio-Consultant is an important certification exam for individuals who are interested in becoming a Salesforce Certified OmniStudio Consultant. Salesforce Certified OmniStudio Consultant certification exam is designed to test the knowledge and skills of candidates in various areas related to the Salesforce platform. OmniStudio-Consultant exam is conducted by Salesforce, a leading provider of cloud-based software solutions for businesses.

Salesforce OmniStudio-Consultant certification exam is designed to test your knowledge and skills in implementing and managing the Salesforce OmniStudio platform. Salesforce Certified OmniStudio Consultant certification is ideal for individuals who have experience in Salesforce and want to advance their career in the Salesforce ecosystem.

Reference: https://trailheadacademy.salesforce.com/certificate/exam-omnistudio-consultant---Plat-Con-201

Salesforce OmniStudio-Consultant certification exam is designed to test a candidate's ability to design and build solutions using the Salesforce platform. OmniStudio-Consultant exam covers a wide range of topics, including data modeling, customization, integration, and security. Successful candidates must demonstrate their ability to create custom applications, build user interfaces, and integrate data from multiple sources.

Salesforce OmniStudio-Consultant Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Certified OmniStudio Consultant
Exam Number:OmniStudio-Consultant
Passing Score:68%
Exam Format:Multiple Choice, Multiple Select
Available Languages:English, Japanese
Related Certifications:Salesforce Certified OmniStudio Developer
Exam Price:USD 200
Exam Duration:105 minutes
Real Exam Qty:60 scored questions + up to 5 unscored questions
Certificate Validity Period:Valid while certification maintenance requirements are completed each release cycle
Sample Questions:Salesforce OmniStudio-Consultant Sample Questions
Exam Way:Online proctored exam or onsite testing center
Pre Condition:No formal prerequisite. Recommended experience consulting and implementing OmniStudio solutions in customer-facing projects.
Official Syllabus URL:https://help.salesforce.com/s/articleView?id=005298970&language=en_US&type=1

Salesforce OmniStudio-Consultant Exam Syllabus Topics:

SectionWeightObjectives
OmniScripts27%- Build and manage OmniScripts
  • 1. Apply OmniScript best practices
  • 2. Manage data flow and user interactions
  • 3. Configure OmniScript elements
FlexCards23%- Design and configure FlexCards
  • 1. Implement conditional views and actions
  • 2. Publish and manage FlexCards
  • 3. Configure card properties and settings
Best Fit Solutioning27%- Design OmniStudio solutions
  • 1. Performance and scalability best practices
  • 2. Solution architecture recommendations
  • 3. Deployment considerations
  • 4. Select appropriate OmniStudio components
Data Tools23%- Work with OmniStudio data services
  • 1. Integration Procedures
  • 2. Data transformation and orchestration
  • 3. Data Mappers

Salesforce Certified OmniStudio Consultant Sample Questions:

Question #1

A company is designing a new console for contact center agents. The cards in the console need to display the following:
* " Open " cases with case description, case open date, case type, assigned to and priority fields. Open should be highlighted with a red border.
* " Awaiting Closure" cases with case description, last action taken date, resolution, approval reason for closure, and assigned to fields. These cases should be highlighted with a grey border.
* " Closed " cases with case description, resolution, case closed date fields with alink to duplicate cases.
All cases will be fetched using a single DataRaptor.
How should the consultant design the FlexCard solution to meet these requirements?

  • A. Using card session variables and multiple FlexCards
  • B. Using card session variables and a single FlexCard with multiple flyouts
  • C. Using card filter and multiple FlexCards
  • D. Using card filter and a single FlexCard with multiple flyouts
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #2

A company has an existing OmniScript that gathers customer information. User feedback suggests that the current process requires too much typing because all the data is entered into input text fields. The users also are concerned because there is no validation in the data that is entered, and users can sometimes enter data that contains errors. The required inputs are first name, last name, age, and email, users are also presented a brief questionnaire regarding customer satisfaction.
Which three input elements can the consultant recommend to improve usability and to provide validation?
Choose 3 answers

  • A. Email
  • B. Range
  • C. Radio Group
  • D. Headline
  • E. Text Area
Reveal Solution  Discussion  0

Correct Answer: A,B,C  🗳️

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Question #3

Which OmniStudio tool can be used to invoke scheduled jobs?

  • A. DataRaptor Extract
  • B. DataRaptor Load
  • C. Calculation Procedure
  • D. Integration Procedure
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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Question #4

A company has a requirement to create a 360° view of their customers using FlexCards. At this company, customer data is stored in Salesforce but also in external legacy systems. A consultant reviews the use cases needed and recommends a FlexCard canvas that contains multiple child cards inside the state of a parent FlexCard.
What is the advantage of embedding multiple child cards in this scenario?

  • A. Allows conditional views with the Toggle element on each child card
  • B. Enables the FlexCard to be used on a community page
  • C. Allows multiple data sources to be used
  • D. Enables easier global styling changes
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #5

During a Data Mapper Load execution, a record locking error occurs.
What does this indicate about the data processing or volume?

  • A. The target Salesforce record is currently being archived by a system job.
  • B. The Data Mapper Load exceeds the maximum batch size for the object.
  • C. Individual record updates are failing due to a lack of field-level permissions.
  • D. Multiple concurrent processes are attempting to update the same record.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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