[Sep-2021] Pass Salesforce OmniStudio-Consultant Exam in First Attempt Guaranteed!
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NEW QUESTION 16
Which OmniStudio tool is optimized for performance and minimizes configuration time?
- A. Integration Procedure
- B. DataRaptor Turbo Extract
- C. Calculation Procedure
- D. DataRaptor Extract
Answer: B
NEW QUESTION 17
Which element allows a user to retrieve data from a single field and display it in a dropdown list?
- A. Lookup
- B. Calculation Action
- C. DataRaptor Extract Action
- D. Select
Answer: A
NEW QUESTION 18
A business needs to display installed products for field service technicians on service calls using a mobile device The installed product information must be summarized so the technician can see key details at a glance. How the technician also needs to sometimes access a list of past service dates for each product.
Which two FlexCards features should the consultant recommend to meet this requirement?
Choose 2 answers
- A. Use card states
- B. Use flyouts
- C. Enable the Responsive property
- D. Customize the styling
Answer: B,C
NEW QUESTION 19
An insurance company wants to create an OmniScript that allows the user to review and change account number such as phone number and website. In this process, the following functionality is needed:
* Enter the company's website
* Enter the account phone number
* Each field should display on a separate line of the page
Which three elements should the consultant include in the OmniScript design solution?
Choose 3 answers
- A. Number
- B. Text Area
- C. Telephone
- D. Line Break
- E. Text
Answer: C,D,E
NEW QUESTION 20
A business implements a simple OmniScript in their call center that allows agents to quickly create a case when on the phone with customers. The OmniScript has been running successfully in the call center for over a year. The business decides it wants to allow partners to create cases directly from their Community portal.
What is the most efficient solution that the consultant can propose to meet this new requirement?
- A. Embed the existing OmniScript as a reusable component within a new Community OmniScript.
- B. Deploy the existing OmniScript to the Community portal using OmniOut.
- C. Duplicate the existing OmniScript and deploy the new script on the website.
- D. Clone the existing OmniScript to a new LWC OmniScript and deploy to the Community portal.
Answer: A
NEW QUESTION 21
In OmniScript, how can pages or groups of fields be controlled based on the choices made by the user?
- A. Use the Conditional View property on a Step or Block element
- B. Add Cancel and Save options for the user
- C. Use the Radio Input property for a Step or Block element
- D. Create child OmniScripts for branched flow
Answer: A
NEW QUESTION 22
A company implements an integration procedure that is invoked from an OmniScript. The integration procedL includes a very long-running process that makes users impatient.
Which feature should the consultant recommend to Improve performance and address users' concerns?
- A. Chaining
- B. Batch jobs
- C. Conditions
- D. Try Catch
Answer: A
NEW QUESTION 23
A business Implements FlexCards in their customer 360° view. The business wants to add a new action to on the FlexCards that redirects users to an external web page.
Which type of action should the consultant recommend to meet this new requirement?
- A. URL
- B. Event
- C. Redirect
- D. Navigate
Answer: D
NEW QUESTION 24
A company is creating a FlexCard for agents to respond to account inquiries. The company has decided to lim actions on the card to the three most frequent and important actions users typically take.
Based on the user analysis exhibit shown below, which three actions should appear on the card?
Choose 3 answers
- A. View statements
- B. Request higher limit
- C. Verify a transaction
- D. Make a payment
- E. View credit score history
Answer: A,D,E
NEW QUESTION 25
A company has a legacy application to display customer information. The application currently uses custom CS / HTML to display information in the company's color scheme and fonts. The application also provides users will access to more than 25 processes. Recently, a new project was started to build a 360° view using FlexCards to replace the legacy application.
In this scenario, which three FlexCard features should the consultant recommend?
Choose 3 answers
- A. Newport Design System
- B. Custom Styles
- C. Menu elements
- D. Actions
- E. Datatables
Answer: B,C,D
NEW QUESTION 26
A company needs to create a quoting process for its internal agents. During quoting, the agent selects a product and specifies the grade (A, B. C, D. E) and the size (Small Medium, Large, X-large). The process should look up the unit price using the product code, the grade, size, and then multiplies the unit price by a discount factor.
Which two OmniStudio tools should the consultant recommend to meet these requirements?
Choose 2 answers
- A. Calculation Procedure
- B. Calculation Matrix
- C. DataRaptor Transform
- D. DataRaptor Extract
Answer: B,D
NEW QUESTION 27
which of the following are Integration Procedure Actions?
- A. PDF
- B. Email
- C. TypeAhead
- D. OmniScript
Answer: B
NEW QUESTION 28
An Insurance company decides to use calculation procedures and matrices to calculate premium costs for new Insurance policies. Prices change very frequently, resulting In multiple copies of the rating or pricing tables.
What is an advantage of calculation procedures that the consultant should highlight in this scenario?
- A. Allows multiple versions that will execute based on when the request is made
- B. Allows aggregate functions
- C. Allows AI integration to calculate next best offer using policy attributes
- D. Allows text concatenation using algebraic operators
Answer: D
NEW QUESTION 29
A consultant has a project with the following requirement: "Agents need to follow a standard customer greeti.... script in order to ensure brand consistency." Which OmniScript element should the consultant recommend to ensure the agents can see and follow these standard scripts?
- A. Headline
- B. Text Area
- C. Input Block
- D. Step
Answer: A
NEW QUESTION 30
How many levels deep can reusable OmniScripts be nested?
- A. 0
- B. Unlimited
- C. 1
- D. 2
Answer: D
NEW QUESTION 31
A customer needs to create an OmniScript to capture payment Information. In the first step of the process, it user selects a payment type such as credit card, debit card, or direct bank account payment. Each payment t should display with a different icon. The process should check to see if the customer has any saved payment information of that type, and if there is, no further action is required. If there is no saved payment informatic then the user should be allowed to enter the information, and the process should save It.
Which three OmniScript elements should be used to meet these requirements?
Choose 3 answers
- A. DataRaptor Post Action
- B. Radio
- C. DataRaptor Extract Action
- D. DataRaptor Transform Action
- E. Select
Answer: A,B,C
NEW QUESTION 32
A business wants to create an OmniScript that allows call center agents to schedule field service appointment customers. The process needs to retrieve available appointment dates from an external system via a REST A[ and then display them to the user for selection in a dropdown list. Once the user selects a date, a confirmatic should display with rich text and images.
Which three OmniScript elements should be used to meet these requirements?
Choose 3 answers
- A. Text Area
- B. Multi-select
- C. Text Block
- D. Select
- E. HTTP Action
Answer: C,D,E
NEW QUESTION 33
A business implements several OmniScripts and requests a design review to identify possible improvements. During the review, the consultant notices that each OmniScript needs to update address data, but each OmniScript collects the information differently using different labels and input elements.
What can the consultant recommend to improve these OmniScripts?
- A. Add an address typeahead element to all the OmniScripts.
- B. Create new versions of the OmniScripts to collect the address information.
- C. Create a reusable OmniScript to update address information.
- D. Use a DataRaptor Transform to standardize the data format.
Answer: C
NEW QUESTION 34
A business is creating a new OmniScript that will allow agents to launch a guided selling process from an account detail page. The consultant reviews the initial design proposed for the OmniScript and sees that the process ^ the following steps:
* Step 1: Enter account name to retrieve account information
* Step 2: Review and edit account information
* Step 3: Select products
* Step 4: Enter payment information
Following best practices, what suggestion should the consultant make to improve the design?
- A. Divide Step 2 into two steps, so each task is distinct.
- B. Use Multi-select elements in Step 3 for the product list.
- C. Remove Step 1 and prefill the account information automatically.
- D. Use an Edit Block in Step 4 to enter payment information.
Answer: C
NEW QUESTION 35
what can a DataRaptor Extract do?
- A. Extract data from a spreadsheet
- B. Retrieve data from multiple related objects
- C. Load data from external sources
- D. Create data in multiple related objects
Answer: B
NEW QUESTION 36
In which two cases should an integration procedure be used as a data source for FlexCards and OmniScripts, Choose 2 answers
- A. To separate the user interface from changes in the data sources
- B. To minimize the number of elements to be configured
- C. To achieve elastic scaling
- D. To retrieve multiple data sources in a single response
Answer: A,D
NEW QUESTION 37
When a customer wants to buy a new device, a discounted rate can be applied after considering the number lines and internet coverage on their current plan.
Which OmniStudio tool could a consultant recommend to get the discounted rate?
- A. Calculation Matrices
- B. DataRaptor Turbo
- C. OmniStudio Action
- D. DataRaptor Transform
Answer: A
NEW QUESTION 38
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