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IBM Notes and Domino Sales Mastery Test v3 Sample Questions:

1. Which of the following features are NOT new in the Inbox view of IBM Notes and Domino 9.0 Social Edition?

A) "Snippets" (Show Beginning of Message)
B) Sort by Subject
C) Group By Date
D) "Sticky" auto-sort for Date columns

2. With regards to Notes and Domino licensing, the term CAL refers to:

A) Code Application Language
B) Client Anchor Logic
C) Core Activity Linkage
D) Client Access License

3. What is the most recommended way to show a customer the new look and capabilities of IBM Notes and Domino 9 Social Edition?

A) Read to them a whitepaper that describes the benefits of social software in the modern workplace
B) Make them sit through a 85-page slide presentation on the features of IBM Notes and Domino 9 Social Edition
C) Talk with them over the phone about the features of IBM Notes and Domino 9 Social Edition
D) Install and get familiar with IBM Notes and Domino Social Edition, then turn your laptop around and demo the features directly to the customer

4. Which statement best describes how IBM Notes and Domino 9.0 Social Edition fit into Social Business?

A) It forces customers to move to the cloud to access any social experiences
B) It rejects the concept of email, relying solely on external social media platforms to deliver information
C) It provides the "on-ramp" to a Social Business by providing social email and social application experiences that create a more effective workforce
D) It runs only on Windows based servers

5. Which best represents the recommended approach to use during a first meeting with a customer?

A) Start by showing a slide deck that covers every product you are selling
B) Ask questions, not to just get an answer, but to get them talking about themselves and their business pains. Find the pain first, then apply the solution.
C) Bring in your entire development team to show how deep your coding skills are
D) Immediately ask them how much they are willing to spend with you today

Solutions: