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IBM C9020-971 Exam Syllabus Topics:

SectionObjectives
Installation and Configuration- Network connectivity and SAN configuration
- Enterprise storage systems setup
Data Protection Technologies- Backup and recovery concepts
- Data protection solutions
Storage Virtualization and Management- IBM Spectrum Virtualize/similar technologies
- Storage management tools (e.g., Spectrum Control)
Troubleshooting and Problem Resolution- Diagnosing and resolving storage issues
- Use of diagnostic utilities
Performance Optimization- Performance analysis tools
- Tuning storage performance

IBM Enterprise Storage Technical Support Sample Questions:

Question #1

Which IBM backup product should you propose to a customer who wants to meet the disk-based business continuity needs of the enterprise data center?

  • A. IBM Spectrum Protect
  • B. IBM Spectrum Accelerate
  • C. IBM Spectrum Archive
  • D. IBM Spectrum Control
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #2

Which XIV option addresses rapid data growth and financial concerns?

  • A. Growth on Demand
  • B. IBM Global Financing
  • C. Distributed Data
  • D. Advanced System Placement
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #3

Which solution offers compression?

  • A. FlashSystem 840
  • B. FlashSystem V840
  • C. XIV
  • D. DS8870
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Correct Answer: A  🗳️

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Question #4

What is the next step for a failed installation of an IBM TS4500 where there have been I/O errors that prevent placing the library into production even after replacement of multiple parts and verification of configuration definitions?

  • A. Conduct a workshop with customer system administrators and IBM technical field support representatives to jointly resolve the problem.
  • B. Escalate the issue through the compliant process (critsit) and explain this process and next steps to the customer.
  • C. Perform an in-depth problem analysis and follow up with appropriate actions to resolve the issue.
  • D. Facilitate a meeting with IBM and customer executives to discuss available options to resolve the situation.
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Correct Answer: A  🗳️

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Question #5

Which solution provides virtualization, consolidation, and automation for a cloud deployment?

  • A. IBM SmartCloudVirual Storage Center
  • B. FlashSystem 840
  • C. Storwize V3700
  • D. XIV Gen3 with IBM Spectrum Protect
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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