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Updated: Jul 27, 2026
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Salesforce Certified User-Experience-Designer Exam is a challenging test that evaluates the designer's proficiency in designing interactive and engaging experiences for Salesforce users. User-Experience-Designer exam covers a broad range of topics, including Salesforce's design principles, their application, and user interface design concepts. Examinees are also tested on their knowledge of accessibility standards, modern design methodologies, and user-centered design principles.
Reference: https://trailheadacademy.salesforce.com/certificate/exam-ux-designer---Plat-UX-101
Salesforce User-Experience-Designer Exam Overview:
| Certification Vendor: | Salesforce |
| Exam Name: | Salesforce Certified Platform User Experience Designer |
| Exam Number: | User-Experience-Designer |
| Exam Format: | Multiple-choice, Multiple-select, Scenario-based |
| Exam Duration: | 105 minutes |
| Real Exam Qty: | 60-65 |
| Certificate Validity Period: | 2 years |
| Passing Score: | 65% |
| Exam Price: | USD 200 + applicable taxes |
| Available Languages: | English |
| Recommended Training: | Trailhead Academy Exam Page Trailhead Prepare for Your UX Designer Credential |
| Exam Registration: | Official Salesforce Certification Registration |
| Sample Questions: | Salesforce User-Experience-Designer Sample Questions |
| Exam Way: | Online proctored or onsite testing at authorized centers |
| Pre Condition: | No official prerequisites; recommended 3-6 months of experience with Salesforce and UX design |
| Official Syllabus URL: | https://trailheadacademy.salesforce.com/certificate/exam-ux-designer---Plat-UX-101 |
To be eligible for the certification exam, you must have experience in designing user interfaces for Salesforce applications and be familiar with user research, design thinking, and design principles. User-Experience-Designer exam consists of 60 multiple-choice questions which must be completed within a time frame of 105 minutes. The passing score for the exam is 68%, and the certification is valid for two years.
Salesforce User-Experience-Designer Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Declarative Design | 27% | - In-app guidance and user engagement - Global navigation and utility bar - Declarative theming and configuration - Standard and custom Salesforce objects - Page layouts, dynamic forms, and dashboards |
| Topic 2: Human-Centered Design | 12% | - Design iteration and improvement - Human-centered design process - Inclusive and accessible design |
| Topic 3: Testing and Usability Evaluation | 11% | - Feedback collection and iteration - Heuristic evaluation - Performance and accessibility validation - Usability testing methods |
| Topic 4: UX Fundamentals | 16% | - Accessibility standards (WCAG) - Core UX principles and design thinking - Visual design and branding - Mobile UX considerations |
| Topic 5: Salesforce Lightning Design System (SLDS) | 21% | - SLDS components and tokens - Responsive design with SLDS - Consistent UI patterns and grids - Customization while maintaining consistency |
| Topic 6: Discovery | 13% | - Salesforce UX personas and user journeys - Research methodologies and tools - Requirements gathering and strategy planning |
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