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Updated: Oct 10, 2026

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Salesforce Plat-UX-101 Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Certified Platform User Experience Designer
Exam Number:Plat-UX-101
Certificate Validity Period:1 year (requires annual maintenance)
Real Exam Qty:60-65
Exam Price:USD 200 (first attempt), USD 100 (retake)
Exam Format:Multiple select, Multiple choice
Available Languages:English
Exam Duration:105 minutes
Related Certifications:Salesforce Certified Platform App Builder
Salesforce Certified Administrator
Passing Score:65%
Recommended Training:Prepare for Your UX Designer Credential
Salesforce User Experience Designer Certification Prep
Exam Registration:Kryterion Webassessor
Salesforce Certification Portal
Sample Questions:Salesforce Plat-UX-101 Sample Questions
Exam Way:Online proctored or onsite testing center
Pre Condition:No mandatory prerequisites; recommended 6+ months UX experience and 3-6 months Salesforce platform experience
Official Syllabus URL:https://trailhead.salesforce.com/credentials/userexperiencedesigner

Salesforce Plat-UX-101 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Declarative Design27%- Design using Salesforce declarative tools
  • 1. Apply Salesforce Lightning Design System (SLDS)
  • 2. Design navigation and information architecture
  • 3. Optimize page layouts, record types, and views
  • 4. Use Lightning App Builder and Flow for user experience
Topic 2: Design System Implementation20%- Leverage SLDS and design standards
  • 1. Use SLDS components and tokens
  • 2. Maintain consistency and branding
  • 3. Adapt designs for mobile and different devices
Topic 3: Testing11%- Validate and test designs
  • 1. Conduct usability testing and heuristic evaluation
  • 2. Measure design success and adoption
  • 3. Gather feedback and iterate designs
Topic 4: Human-Centered Design12%- Apply design thinking and human-centered principles
  • 1. Align design with Salesforce best practices
  • 2. Design for accessibility and inclusivity
  • 3. Define problem statements and design principles
Topic 5: Strategy and Governance17%- Define UX strategy and governance
  • 1. Collaborate with stakeholders and teams
  • 2. Establish design guidelines and standards
  • 3. Plan UX roadmap and adoption
Topic 6: Discovery13%- Gather user requirements and plan design strategy
  • 1. Identify user personas and their workflows
  • 2. Apply user research methods
  • 3. Translate business needs into user-centered goals

Salesforce Certified Platform User Experience Designer Sample Questions:

Question #1

Which would be considered a responsive design best practice?

  • A. Using interaction models.
  • B. Creating a mobile specific site.
  • C. Specifying breakpoint sizes.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #2

What is the relationship between inclusive design and accessible design?

  • A. Accessible design is a methodology and inclusive design is focused on the outcome.
  • B. Accessible and inclusive design are both methodologies based on guidelines.
  • C. Inclusive design is a methodology and accessible design is based on guidelines.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #3

A UX Designer is asked to design a responsive page. When screen resolution changes, the content of the page should expand across columns or wrap and push itself onto new rows. Which Salesforce Lightning Design System (SLDS) utility provides the most flexible system to meet these requirements?

  • A. Alignment
  • B. Grid
  • C. Float
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #4

A realty company provides a way for customers to shop for homes and contact real estate agents online. The company's brokers use some of the Salesforce standard functionality to track home buyers. Which two standard Salesforce objects should be used in this experience?

  • A. Opportunity and Contact
  • B. Account and Contact
  • C. Case and Contact
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #5

A Sales team is having trouble interacting with Contact records in Sales Cloud. They cannot find the information they need, and many of the visible record fields are not relevant to sales activities. On top of that, they complain the page load time is very long. Which approach should be recommended to improve their experience?

  • A. Implement In-App Guidance to help users focus on the most important fields.
  • B. Move all unused fields to a separate section at the bottom of the page.
  • C. Run the Salesforce Optimizer App to identify fields not in use.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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