Prep and try our PMI-PMOCP valid and latest training questions & answers

PMI PMI-PMOCP Exam Overview:

PMI PMI-PMOCP Exam Syllabus Topics:

PMI Project Management Office Certified Professional Sample Questions:

1. A PMO professional is supporting project managers who are implementing a new organization-wide user support system. The PMO professional needs to help the project managers enable change management effectively within the organization. In recent years, similar initiatives have failed because employees were too focused on the negative effects of change. The changes were enforced by sending memos to employees who did not adopt the new processes. The instructions to adopt the new processes did not offer any flexibility.
Which approach should the PMO professional recommend to enable change this time?

A) Allow users to use social networks to express their negative feelings about the change.
B) Build trust and collaboration and communicate a shared vision and goals early in the project.
C) Enforce the adoption of the new processes with zero tolerance for variations or room for user feedback.
D) Ensure that all users know exactly what to do in every situation during the change process.

2. In recent months, a company was contracted to deliver several projects requiring specialist technical resources. Several clients have begun to complain about the limited availability of the specialist technical resources, which will impact their project timelines.
What should the PMO professional do to help solve the problem?

A) Request that the sales representatives review the contracts and deadlines that the company has taken responsibility for.
B) Support delivery managers and sales representatives in managing relationships with clients.
C) Invite project managers to hire additional skilled resources to face the high number of simultaneously running projects.
D) Suggest the centralization of project resource management and align the project plans to their availability.

3. After which event should a PMO professional expect the PMO mandate to be reviewed?

A) When the PMO maturity score increases
B) When new qualifications are gained by PMO team members
C) When the PMO expands its scope to include new services
D) When the PMO delivers value that exceeds customer expectations

4. A PMO Professional works for a large retail corporation undergoing a significant organizational restructuring.
As part of the restructuring, a new enterprise resource planning (ERP) system is being implemented to streamline operations and improve efficiency across all departments. However, midway through the implementation, resistance to change emerges among department heads, leading to delays and decreased employee morale.
Which action should the PMO Professional take to address this issue?

A) Proceed with the ERP implementation as planned, disregarding resistance, and enforce compliance through disciplinary actions if necessary.
B) Revert to the old system to appease resistant department heads and postpone the ERP implementation indefinitely.
C) Convene a meeting with department heads to understand their concerns and actively involve them in the change management process, emphasizing benefits and addressing misconceptions or fears.
D) Delegate responsibility for managing the resistance to the project manager overseeing the ERP implementation and focus on other PMO responsibilities.

5. A bank ' s PMO is responsible for project management governance and for supporting project managers across the organization. The bank is revising its strategic plan to respond to competitors ' changes. The revised plan will affect the PMO governance structure and most of the bank ' s projects. The PMO professional has been tasked with preparing the organization for the strategic changes.
What should the PMO professional do?

A) Call an urgent meeting with all the bank ' s project managers and sponsors and update the project charters before the strategic plan is revised.
B) Recommend which projects should be canceled, based solely on the projects ' budgets, before the strategic plan revision is complete.
C) Ensure that any changes from the strategic levels remain confidential for as long as possible to avoid creating panic in the organization.
D) Transmit changes from the strategic levels and identify projects that might need to reconsider budget, schedule, risks, and other factors.

Solutions: