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Updated: Sep 15, 2026
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CompTIA JK0-802 Exam Overview:
| Certification Vendor: | CompTIA |
|---|---|
| Exam Name: | CompTIA A+ Certification Exam (JK0-802) |
| Exam Number: | JK0-802 |
| Related Certifications: | CompTIA A+ (requires JK0-801 + JK0-802) |
| Exam Duration: | 90 minutes |
| Certificate Validity Period: | 3 years from issue date |
| Real Exam Qty: | Up to 90 |
| Passing Score: | 700 (scale 100–900) |
| Exam Price: | Academic pricing ~$189–$216 USD (varies by region/channel; retired version) |
| Available Languages: | Spanish, Japanese, English, German |
| Exam Format: | Multiple Choice, Drag-and-Drop, Performance-Based |
| Recommended Training: | CompTIA Official Training |
| Exam Registration: | CompTIA Official A+ Page Pearson VUE Testing |
| Sample Questions: | CompTIA JK0-802 Sample Questions |
| Exam Way: | Onsite at Pearson VUE testing centers; academic version via CompTIA Academy Partners; RETIRED exam (no longer available for new candidates) |
| Pre Condition: | No formal prerequisites; recommended 6–12 months hands-on IT support experience; must pass both JK0-801 and JK0-802 to earn CompTIA A+ |
| Official Syllabus URL: | https://www.comptia.org/certifications/a |
CompTIA JK0-802 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Security | 22% | - User authentication and permissions - Malware prevention, detection and removal - Wireless and network security settings - Physical and logical security concepts |
| Operating Systems | 33% | - Windows installation and configuration - System utilities and command-line tools - File systems, storage and driver management - Application installation and updates |
| Software Troubleshooting | 36% | - Application errors and crashes - Operating system boot and performance issues - Network connectivity problems - Security-related troubleshooting |
| Mobile Devices | 9% | - Mobile security and data management - Android and iOS configuration - Synchronization and connectivity |
CompTIA A+ Certification Exam (JK0-802) Sample Questions:
A user states their workstation will not reach the login screen. Which of the following commands can be used to write a new partition boot sector to the system partition in the Recovery Console?
- A. BOOTCFG
- B. FIXMBR
- C. DISKPART
- D. FIXBOOT
Correct Answer: D 🗳️
Explanation: Only visible for Prep4King members. You can sign-up / login (it's free).
A Windows XP computer is displaying an error that states "virtual memory is running low". Which of the following tabs in the system Control Panel is used to reconfigure virtual memory settings?
- A. Remote settings
- B. Remote desktop
- C. Advanced
- D. Hardware
Correct Answer: C 🗳️
A user states that they see flickering on their external display. The technician asks if anything has changed since they noticed the problem. Next the technician replaces the external display with a new one which corrected the issue. According to the troubleshooting theory, which of the following would the technician do NEXT?
- A. Record the resolution to the problem for future references.
- B. Determine what needs to be replaced to resolve the issue.
- C. Identify what exactly the user is having a problem with.
- D. Recreate the recent changes to the P
Correct Answer: A 🗳️
Which of the following relies on individual characteristics unique to each person?
- A. Rootkits
- B. Phishing
- C. Antispyware
- D. Biometrics
Correct Answer: D 🗳️
Which of the following is the correct path to add new local user accounts to a Windows 7 computer?
- A. Click on the Start button> Right click on Computer> Select Manage> Expand Local Users and Groups> Right click on Users> Select New User
- B. Click on the Start button> Right click on Computer> Select Manage> Right click on Local Users and Computers> Select New User
- C. Click on the Start button> Right click on Network Neighborhood> Select Manage> Right click on Users> Select New User
- D. Click on the Start button> Right click on My Computer> Select Manage> Right click on Local Users and Groups> Select Add Users from the menu
Correct Answer: A 🗳️
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