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Updated: Sep 13, 2026
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| Certification Vendor: | CompTIA |
|---|---|
| Exam Name: | CompTIA A+ Certification Exam: Core 2 |
| Exam Number: | 220-1002 |
| Exam Format: | Drag-and-drop, Multiple-response, Multiple-choice, Performance-based |
| Real Exam Qty: | Up to 90 |
| Exam Price: | USD 232 |
| Related Certifications: | CompTIA A+ Core 1 (220-1001) CompTIA Network+ CompTIA Security+ |
| Passing Score: | 700 (scale 100–900) |
| Available Languages: | Japanese, German, Portuguese, Spanish, Thai, English |
| Certificate Validity Period: | 3 years (renewable via CE program) |
| Exam Duration: | 90 minutes |
| Recommended Training: | CompTIA Official Study Guides CompTIA A+ Online Training |
| Exam Registration: | CompTIA Official Registration Pearson VUE Scheduling |
| Sample Questions: | CompTIA 220-1002 Deutsch Sample Questions |
| Exam Way: | In-person at Pearson VUE test centers or online via remote proctoring |
| Pre Condition: | No mandatory prerequisites; CompTIA recommends 9–12 months of hands-on IT support experience; must pass both 220-1001 and 220-1002 to earn full A+ certification |
| Official Syllabus URL: | https://comptiacdn.azureedge.net/webcontent/docs/default-source/exam-objectives/comptia-a-220-1002-exam-objectives.pdf |
If you are eager to acquire the CompTIA A+ certification, you will need to go through two exams, and the CompTIA 220-1002 is the second of them.
CompTIA 220-1002 exam covers a wide range of topics, including operating systems, security, software troubleshooting, and operational procedures. Candidates are expected to have a solid understanding of various operating systems, including Windows, macOS, and Linux. They should also have a good understanding of security concepts, such as authentication, encryption, and access control.
Reference: https://certification.comptia.org/training/self-study/books/a-220-1001-220-1002-study-guide
| Section | Weight | Objectives |
|---|---|---|
| Operational Procedures | 23% | - Safety procedures and environmental controls - Licensing, privacy, and policy compliance - Change management and documentation - Professionalism and communication - Basic scripting and remote access - Disaster recovery and backup |
| Operating Systems | 27% | - Set up and support client applications - Use Windows tools and command-line utilities - Compare and contrast OS types and purposes - Configure macOS, Linux, iOS, and Android - Install and configure Windows OS - Manage storage, file systems, and drivers |
| Security | 24% | - Data destruction and disposal - Detect, remove, and prevent malware - Summarize security best practices - Secure mobile devices - Implement SOHO network security - Configure authentication and access control |
| Software Troubleshooting | 26% | - Use troubleshooting methodologies - Resolve security-related software issues - Troubleshoot Windows OS issues - Diagnose application problems - Troubleshoot mobile OS and apps |
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