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Updated: Sep 18, 2026
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WGU Information-Technology-Management Exam Overview:
| Certification Vendor: | Western Governors University (WGU) |
|---|---|
| Exam Name: | Information Technology Management |
| Exam Number: | QGC1 |
| Exam Price: | Included in Tuition |
| Available Languages: | English |
| Related Certifications: | Bachelor of Science in Information Technology Management |
| Certificate Validity Period: | N/A |
| Exam Format: | Multiple-choice, Scenario-based |
| Sample Questions: | WGU Information-Technology-Management Sample Questions |
| Exam Way: | Online Proctored Exam |
| Pre Condition: | Prior coursework in general education and business foundations |
| Official Syllabus URL: | https://www.wgu.edu/online-business-degrees/it-information-technology-management-bachelors-program.html |
WGU Information-Technology-Management Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Security and Risk Management | - Risk Management and Cybersecurity |
| Topic 2: Information Systems Management | - Hardware, Software, and Networking - Map Applications and Information Systems Value - Information Systems Acquisition and Development |
| Topic 3: Ethics and Strategy | - Ethics in Technology - Emerging Technologies - Bias and Legal Concerns |
WGU Information Technology Management QGC1 Sample Questions:
A software development team is translating software requirements into computer code.
Which gate of the Rational Unified Process (RUP) is the organization executing?
- A. Transition
- B. Elaboration
- C. Inception
- D. Construction
Correct Answer: D 🗳️
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What is the purpose of a storyboard in the context of system development?
- A. To create an interactive model of a system
- B. To map the user's journey with a system
- C. To conduct detailed user testing sessions
- D. To write code for a new software feature
Correct Answer: B 🗳️
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During which phase of the systems development life cycle (SDLC) does an organization turn a project's focus to a physical or technical point of view by defining the architecture that will support the system?
- A. Development
- B. Implementation
- C. Maintenance
- D. Design
Correct Answer: D 🗳️
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Which customer relationship management (CRM) feature helps businesses track the effectiveness of their marketing?
- A. Campaign performance analysis
- B. Contact response summaries
- C. Promotion strategy evaluation
- D. Message delivery tracking
Correct Answer: A 🗳️
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Which minor component holds non-volatile memory?
- A. Read-only memory (ROM)
- B. Arithmetic-logic unit (ALU)
- C. Solid-state drive (SSD)
- D. Random-access memory (RAM)
Correct Answer: A 🗳️
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