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WGU Organizational-Behaviors-and-Leadership Exam Overview:
| Certification Vendor: | Western Governors University (WGU) |
| Exam Name: | Organizational Behaviors and Leadership |
| Exam Number: | IBC1 |
| Passing Score: | 700 / 1000 |
| Exam Duration: | 120 minutes |
| Exam Format: | Multiple-choice, Single-select |
| Available Languages: | English |
| Real Exam Qty: | 75–80 |
| Exam Price: | Included in WGU tuition; no separate fee |
| Certificate Validity Period: | No expiration (course competency) |
| Related Certifications: | Principles of Management (IAC1) Managing Organizations & Leading People (C200) |
| Recommended Training: | Organizational Behavior Textbook (Kreitner & Kinicki) WGU Course Learning Resources |
| Exam Registration: | WGU Student Portal |
| Sample Questions: | WGU Organizational-Behaviors-and-Leadership Sample Questions |
| Exam Way: | Proctored online assessment via WGU-approved remote proctoring platform |
| Pre Condition: | Open to all WGU business program students; no prior exam required |
| Official Syllabus URL: | https://www.wgu.edu/ |
WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Team and Group Dynamics | 25% | - Conflict Management and Negotiation - Team Roles, Norms, and Cohesion - Communication Processes and Barriers - Group Development and Types of Teams |
| Topic 2: Organizational Environment and Outcomes | 10% | - Organizational Effectiveness and Performance - Workplace Diversity and Inclusion - Stress Management and Well-being |
| Topic 3: Organizational Structure and Culture | 15% | - Organizational Culture and Socialization - Organizational Change and Innovation - Organizational Design and Structure Types |
| Topic 4: Individual Behavior and Processes | 25% | - Personality, Perception, and Values - Motivation Theories and Applications - Emotions, Attitudes, and Job Satisfaction - Decision Making and Problem Solving |
| Topic 5: Leadership Concepts and Practices | 25% | - Contingency and Situational Leadership - Leadership Traits, Behaviors, and Styles - Power, Influence, and Politics - Ethical Leadership and Trust |
WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:
1. What is true about social loafing in the work place?
Select one.
A) It increases employee expectations that effort will lead to a lower level of performance when tasks are ambiguously structured.
B) It challenges the logic that the productivity of a group should be at least equal to the sum of productivity of each individual in the group.
C) It supports low employee performance and satisfaction when employees are performing structured tasks in groups.
D) It seeks to reconcile divergent attitudes and to align attitudes and behaviors so they appear rational and consistent.
2. A team was assigned a project. Halfway through the project it was obvious that the team was failing to meet expectations. Management had made sure that individuals assigned to the team had good interpersonal skills as well as good problem-solving and decision-making skills. However, they overlooked other abilities of team members required for accomplishing the work.
Which ability necessary for team members was overlooked?
Choose 1 answer
A) Technical expertise
B) Type D personality
C) Propensity for social loafing
D) Authoritarian personality
3. Three employees meet face-to-face to identify a problem and resolve it through open discussion.
Which type of conflict resolution technique is this?
Select one.
A) Devil's advocate
B) Problem solving
C) Smoothing
D) Compromising
4. What is a characteristic employed by transformational leaders?
Choose 1 answer
A) Intervenes only if performance standards are not met
B) Contracts exchange of rewards for effort
C) Provides vision and sense of mission and gains trust
D) Practices management by exception
5. Which option defines organizational culture?
Choose 1 answer
A) A shared system of meanings that is unique to the organization
B) An organizational segmentation according to cultural background
C) A diverse cultural subset working together to strengthen impact
D) A human resources department program for recognizing diversity
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: A |
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