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Updated: Sep 12, 2026
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ITIL 4 Foundation Certification Exam is a globally recognized certification exam for IT professionals who want to validate their knowledge and skills in managing IT services. ITIL 4 Foundation Exam (ITIL-4-Foundation Deutsch Version) certification is designed to equip professionals with the latest IT service management framework, which is ITIL 4. It is an essential certification for IT professionals who want to advance their careers and improve their organization's IT service delivery.
ITIL 4 Foundation Exam covers the key concepts and terminology of ITIL 4, including the service value system, service value chain, guiding principles, and four dimensions of service management. ITIL-4-Foundation-Deutsch exam also provides an understanding of the ITIL 4 service management framework and how it can be used to improve IT service delivery.
ITIL 4 Foundation exam is conducted by AXELOS, the global best practice provider, and is available both online and in-person. ITIL-4-Foundation-Deutsch exam format consists of 40 multiple-choice questions, and candidates have 60 minutes to complete the exam. The passing score for the ITIL 4 Foundation exam is 65%, and candidates who pass the exam receive the ITIL 4 Foundation certification.
| Certification Vendor: | Axelos (PeopleCert) |
|---|---|
| Exam Name: | ITIL 4 Foundation |
| Exam Number: | ITIL-4-Foundation |
| Certificate Validity Period: | Lifelong (requires renewal every 4 years with digital badge) |
| Exam Price: | ~$280 USD |
| Real Exam Qty: | 40 |
| Exam Format: | Single Choice Multiple Choice |
| Available Languages: | Spanish, Italian, German, French, Brazilian Portuguese, English, Chinese, Japanese |
| Passing Score: | 65% (26/40) |
| Exam Duration: | 60 minutes |
| Related Certifications: | ITIL 4 Digital Leadership ITIL 4 Managing Professional ITIL 4 Strategist ITIL 4 Specialist |
| Sample Questions: | ITIL ITIL-4-Foundation Deutsch Sample Questions |
| Exam Way: | Online proctored or in-person at testing centers (Pearson VUE) |
| Pre Condition: | No formal prerequisites required. Basic IT service management knowledge is recommended but not mandatory. |
| Official Syllabus URL: | https://www.axelos.com/certifications/itil-certification/itil-4-foundation |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Understand the key concepts of service management | 15-20% | - Key concepts of the service relationship - Organize and deliver value with services - Key concepts of creating value with services |
| Topic 2: Understand how the ITIL framework guides the organization | 15-20% | - Nature and use of the ITIL guiding principles - The ITIL principles in detail - Other frameworks and methods |
| Topic 3: Understand the purpose and effects of the service value system | 15-20% | - The ITIL practices in the service value chain - Opportunity and demand - Overview of the service value system - The service value chain |
| Topic 4: Understand the four dimensions of service management | 15-20% | - Information and technology - Organizations and people - Value streams and processes - Partners and suppliers - Overview of the four dimensions |
| Topic 5: Understand the key ITIL practices | 30-35% | - Service desk practice - Service level management practices - Incident management and request fulfillment practices - Supplier management practices - Relationship management practices - Service configuration management practices - Continual improvement practices |
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