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Updated: Sep 24, 2026

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Genesys GE0-703 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Familiarity with the function of the SIP Session Manager and SIP Messaging
  • Describe how to use the GVP Deployment Tool (GDT) to install GVP for single-tenancy
Topic 2
  • Describe installation requirements and reminders
  • Overview of CIM, Routing and Outbound integration as it pertains to deployment planning
Topic 3
  • GVP Installation and Configuration Knowledge and skillsets that demonstrate the ability to perform a basic installation
Topic 4
  • GVP Deployment Planning This includes the ability to explain single-tenancy
  • Overview of Interaction with Outbound Contact System (OCS)
Topic 5
  • VCS component behavior with in-front and behind switch configurations
  • Outbound Calling Knowledge and skillsets that demonstrate how to use GVP for outbound calling
Topic 6
  • GVP Architecture and Product Overview This includes the ability to describe the Genesys Voice Platform architecture
  • Interaction with Universal Routing Service (URS)
Topic 7
  • Identify the IP Call Manager components and what they manage or control
  • Describe the functions of the Voice Communication Server (VCS) and IP Communication Server (IPCS)
Topic 8
  • Overview of how Genesys uses VXML and which VoiceXML specification version is supported
  • Identify specifics to meet sizing and architecture considerations

Reference: https://genbin.genesys.com/old/resources/pdfs/certification-details-gcp7-cvp.pdf

Genesys GE0-703 Exam Overview:

Certification Vendor:Genesys
Exam Name:GCP7 - Consultant, Voice Enterprise Edition
Exam Number:GE0-703
Exam Format:Proctored Online Exam, Scenario-based Questions, Multiple Choice
Certificate Validity Period:3 years (typical Genesys certification validity)
Exam Duration:90-120
Real Exam Qty:60-75
Related Certifications:Genesys Cloud Certified Professional (GCP)
GCP7 Consultant
Passing Score:65-70%
Available Languages:English
Sample Questions:Genesys GE0-703 Sample Questions
Exam Way:Online proctored exam via Genesys certification platform or authorized testing provider
Pre Condition:Recommended experience with Genesys Cloud CX platform and contact center operations
Official Syllabus URL:https://www.genesys.com/certification

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