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Genesys GE0-703 Exam Overview:
| Certification Vendor: | Genesys |
|---|---|
| Exam Name: | GCP7 - Consultant, Voice Enterprise Edition |
| Exam Number: | GE0-703 |
| Available Languages: | English |
| Real Exam Qty: | 60–90 |
| Certificate Validity Period: | 2 years |
| Passing Score: | 70% |
| Exam Price: | Approx. $150 USD |
| Exam Format: | Scenario-Based, Multiple Choice, Configuration-Oriented |
| Exam Duration: | 120 minutes |
| Related Certifications: | Genesys Certified Professional 7 (GCP7) Series |
| Recommended Training: | Genesys Official Training |
| Exam Registration: | Genesys Certification Portal |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or onsite at authorized test centers |
| Pre Condition: | Recommended: Hands-on experience with Genesys Voice Platform; completion of official GVP training |
| Official Syllabus URL: | https://docs.genesys.com/Documentation |
Genesys GE0-703 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| GVP Architecture & Overview | 20% | - IP Communication Server (IPCS) - Element Management Provisioning System (EMPS) - High availability & redundancy - Voice Communication Server (VCS) - Core platform components |
| Installation & Configuration | 25% | - VoiceXML standards & implementation - GVP Deployment Tool (GDT) usage - Licensing & provisioning - SIP Session Manager & SIP messaging |
| Deployment Planning | 20% | - Single-tenancy & multi-tenancy models - Sizing & scalability requirements - Interaction with Universal Routing Service (URS) - Network & telephony integration |
| Maintenance & Troubleshooting | 15% | - SIP/voice protocol troubleshooting - Performance optimization - Call flow analysis & diagnostics - System monitoring & logging |
| Routing & Outbound Solutions | 20% | - Inbound call routing logic - Outbound Contact System (OCS) - Integration with CIM & routing services - Outbound Notification Manager (OBN) |
Genesys GCP7 - Consultant, Voice Enterprise Edition Essentials: What Candidates Ask
- Installation & Configuration (25%)
- Maintenance & Troubleshooting (15%)
- GVP Architecture & Overview (20%)
Genesys GCP7 - Consultant, Voice Enterprise Edition Sample Questions:
Which is the valid dialing mode for Outbound Contact campaigns when using GVP?
- A. Push Preview
- B. Predictive
- C. Power GVP
- D. Progresssive
Correct Answer: C 🗳️
Based on the Popgateway1.log shown, what event occurred?
- A. Text to Speech server is not available
- B. Web Server failure
- C. WatchDog service is stopped
- D. Syntax error in the application code
Correct Answer: D 🗳️
When Nuance/Speechworks OSR is installed, the variable SWIrunAsClient's value determines if OSR client runs on a separate host than the server. That value is set __________.
- A. conditionally, as an Environment variable
- B. automatically, in Speechworks.cfg
- C. manually, as an Environment variable
- D. manually, in Speechworks.cfg
Correct Answer: B 🗳️
When installing EMPS, the core components (common) are NOT required.True or False?
- A. TRUE
- B. FALSE
Correct Answer: B 🗳️
The process on the VCS/IPCS that starts the other component processes is the __________.
- A. IVR Server Client
- B. Page Collector
- C. Call Flow Assistant
- D. WatchDog
Correct Answer: D 🗳️
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