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Updated: Sep 21, 2026
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Genesys GE0-601 Exam Overview:
| Certification Vendor: | Genesys |
|---|---|
| Exam Name: | Certified Genesys Engineer (CGEB) Exam |
| Exam Number: | GE0-601 |
| Exam Price: | $250 - $300 USD |
| Passing Score: | 70%-75% |
| Related Certifications: | Genesys Certified Professional (GCP) PureConnect Certified Engineer |
| Exam Format: | Multiple Select, True/False, Multiple Choice, Matching |
| Real Exam Qty: | 90-100 |
| Exam Duration: | 120 minutes |
| Available Languages: | English |
| Certificate Validity Period: | 2 years |
| Recommended Training: | Genesys Certified Engineer Learning Path PureConnect Administration Fundamentals |
| Exam Registration: | Genesys Certification Portal Genesys Education & Certification |
| Exam Way: | Online proctored or onsite testing center via Kryterion |
| Pre Condition: | Basic knowledge of contact center concepts, networking, telephony and Windows Server; recommended completion of Genesys PureConnect Fundamentals training |
| Official Syllabus URL: | https://www.genesys.com/en-gb/training-certification |
Who should take the Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02
This course is intended for implementers of PureConnect, or other technical positions in charge of implementing their Genesys Interaction Hub.
How to Study the Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02
Indeed, there are many ways to prepare for the Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02 exam. Various strategies can be developed for this evaluation. Candidates can select internet PDFs on the main website of Genesys, and even refer to online videos. After the training they can take the ICCE-201-02 practice exams to get themselves better prepared for the exam. The certification team has a clear opinion that it should be tested utilizing high-quality test engines, which are consistent with the true analysis, to consider the various testing study components and tools.
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We recommend the following course prerequisites prior to beginning ICCE:
- Administering the CIC System
- Configuring Call Flows
Average Salary for Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02 Certified Professional
ICCE Engineer roles are in great demand nowadays. The average salaries of Genesys Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02 exam certified professional in:
- Europe - 69,500 Euro
- India - 14,40,000 INR
- England - 67,000 POUND
- United State - 90,000 USD
How to book the Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02
Taking a Certification Exam Guide provides instructions for registering, accessing, and taking exams.
Genesys GE0-601 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| ACD, Reporting and Maintenance | 15% | - Logs, Updates and Troubleshooting - Interaction Supervisor and Reporter Basics - ACD and Skills-Based Routing |
| System Administration and Security | 20% | - Security Settings and Access Control - Dial Plan, SIP and Media Configuration - User, Role, Workgroup and Station Management |
| Interaction Attendant and Call Flow Design | 25% | - Attendant Interface and Structure - Voice Prompts and Scheduling - Routing and Queue Configuration - Auto Attendant and Menu Configuration |
| Installation and Initial Configuration | 20% | - Post-Installation Verification - Setup Assistant and Initial Configuration - Deployment Requirements |
| PureConnect / Interaction Center Platform Overview | 20% | - Server Roles and Dependencies - System Architecture and Components - Licensing Model and Management |
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