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Updated: Aug 28, 2026
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The Genesys Cloud Certified Professional - Reporting and Analytics certification exam consists of 60 multiple-choice questions and must be completed within 90 minutes. It is available online and can be taken from any location with a stable internet connection. Upon passing the exam, individuals will receive a certificate indicating their achievement as a Genesys Cloud Certified Professional in Reporting and Analytics. Genesys Cloud Certified Professional - Reporting and Analytics certification can enhance a professional's credibility and career prospects by demonstrating their expertise in working with Genesys Cloud's reporting and analytics tools.
Genesys GCP-GC-REP is a certification exam designed for professionals looking to validate their skills in reporting and analytics using Genesys Cloud. Genesys Cloud Certified Professional - Reporting and Analytics certification is ideal for individuals who want to demonstrate their expertise in the use of Genesys Cloud to generate reports, analyze data, and create dashboards. GCP-GC-REP exam tests your knowledge of various reporting and analytical tools available in Genesys Cloud, including the use of dashboards, custom reports, and data visualization tools.
The Genesys GCP-GC-REP exam covers a wide range of topics related to reporting and analytics in Genesys Cloud. Candidates will be tested on their knowledge of reporting features, data visualization tools, and analytics capabilities within the platform. They will also need to demonstrate their ability to interpret and analyze data, create custom reports, and use data to optimize customer experiences. Successful candidates will receive a certification that verifies their expertise in using Genesys Cloud for reporting and analytics, making them valuable assets to any organization that leverages this platform.
Genesys GCP-GC-REP Exam Overview:
| Certification Vendor: | Genesys |
|---|---|
| Exam Name: | Genesys Cloud Certified Professional - Reporting and Analytics |
| Exam Number: | GCP-GC-REP |
| Exam Format: | Configuration-Focused Questions, Scenario-Based Questions, Multiple Choice |
| Real Exam Qty: | 35 |
| Available Languages: | English |
| Related Certifications: | Genesys Cloud Certified Professional |
| Sample Questions: | Genesys GCP-GC-REP Sample Questions |
| Exam Way: | Online proctored or authorized testing delivery depending on Genesys certification program availability. |
| Pre Condition: | Recommended prior experience with Genesys Cloud CX reporting, analytics, dashboards, and performance views. Access to Genesys training materials and hands-on practice is recommended. |
| Official Syllabus URL: | https://beyond.genesys.com/explore/certification/cloud |
Genesys GCP-GC-REP Certification Exam is a comprehensive exam that covers a wide range of topics related to reporting and analytics in Genesys Cloud. This includes topics such as data visualization, reporting and analysis, and dashboard creation. GCP-GC-REP exam is designed to test an individual's ability to work with large data sets, analyze data trends, and create reports and dashboards that provide valuable insights into business operations.
Genesys GCP-GC-REP Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Working with Reports and Troubleshooting | - Report Management
|
| Topic 2: Dynamic Views | - Performance Views
|
| Topic 3: Introduction to Reporting and Analytics | - Reporting Concepts
|
| Topic 4: Dashboards | - Performance Dashboards
|
| Topic 5: Genesys Cloud Reports | - Built-in Reports
|
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