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Updated: Sep 11, 2026
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Salesforce FSL-201 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Implementing Field Service Lightning (FSL-201) |
| Exam Number: | FSL-201 |
| Real Exam Qty: | 60-65 |
| Passing Score: | Approximately 67% (varies by exam version) |
| Exam Duration: | 105 minutes |
| Exam Format: | Multiple Select, Multiple Choice |
| Related Certifications: | Salesforce Field Service Consultant Salesforce Service Cloud Consultant |
| Exam Price: | $200 USD |
| Available Languages: | English |
| Certificate Validity Period: | 1 year (maintenance required) |
| Recommended Training: | Salesforce Field Service Trailhead Learning Path Salesforce Field Service Consultant Exam Guide |
| Exam Registration: | Salesforce Credentials Overview Salesforce Certification Registration |
| Sample Questions: | Salesforce FSL-201 Sample Questions |
| Exam Way: | Online proctored exam via Salesforce Webassessor platform |
| Pre Condition: | Recommended: Salesforce Service Cloud Consultant certification or equivalent experience with Salesforce Service Cloud and Field Service setup |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/fieldserviceconsultant |
Salesforce FSL-201 Certification Exam is designed for professionals who want to demonstrate their expertise in implementing and configuring Field Service Lightning (FSL). FSL is a powerful Salesforce product that provides field service management solutions to businesses of all sizes. FSL-201 exam tests the candidate's knowledge of FSL's key features, functionality, and best practices for implementation.
Salesforce FSL-201 exam is a great way for individuals to showcase their expertise in implementing Field Service Lightning. FSL-201 exam covers a wide range of topics, including scheduling and dispatching, mobile workforce management, and optimization of resources. It also covers topics related to integration with other Salesforce products and third-party applications.
Candidates can take the Salesforce FSL-201 Exam through online proctoring or in-person at a testing center. FSL-201 exam is available in multiple languages, including English, French, German, Japanese, Portuguese, and Spanish. The passing score for the exam is 68%, and the certification is valid for two years.
Reference: https://trailhead.salesforce.com/en/academy/classes/fsl201-implement-salesforce-field-service/
The FSL-201 exam is a comprehensive test that covers a wide range of topics related to field service operations, including scheduling and dispatching, mobile workforces, inventory management, and customer communication. It also covers the technical aspects of configuring and customizing the Field Service Lightning platform, including setting up mobile tools and integrating with other Salesforce products.
Salesforce FSL-201 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| System Configuration and Setup | - Field Service configuration in Salesforce
|
| Field Service Lightning Fundamentals | - Core concepts of Salesforce Field Service
|
| Mobile Workforce Enablement | - Field Service mobile app configuration
|
| Scheduling and Dispatching | - Scheduling policies and optimization
|
| Service Execution and Operations | - Work order execution and completion
|
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