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Updated: Jul 27, 2026
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To earn the SAP Certified Application Associate - SAP Commerce Cloud Business User certification, candidates must pass the C_C4H320_24 exam. C_C4H320_24 exam consists of 80 multiple-choice questions and has a time limit of 180 minutes. C_C4H320_24 exam questions cover a range of topics, including SAP Commerce Cloud architecture, product management, order management, customer service, and content management. C_C4H320_24 exam is available in English and Japanese languages, and the passing score is 63%. SAP Certified Application Associate - SAP Commerce Cloud Business User certification is valid for three years and can be renewed by passing a recertification exam.
SAP C_C4H320_24 Exam Overview:
| Certification Vendor: | SAP |
| Exam Name: | SAP Certified Application Associate - SAP Commerce Cloud Business User |
| Exam Number: | C_C4H320_24 |
| Real Exam Qty: | 80 (approximate) |
| Passing Score: | Approximately 65% |
| Exam Format: | Multiple choice, Multiple response |
| Exam Price: | USD 560 (varies by region) |
| Certificate Validity Period: | No fixed expiration (subject to SAP Stay Current requirements) |
| Related Certifications: | SAP Commerce Cloud |
| Available Languages: | English |
| Exam Duration: | 180 minutes |
| Recommended Training: | SAP Commerce Cloud Training Courses SAP Commerce Cloud Learning Journeys |
| Exam Registration: | SAP Certification Hub SAP Training and Certification Shop |
| Sample Questions: | SAP C_C4H320_24 Sample Questions |
| Exam Way: | Online proctored exam via SAP Certification Hub / Pearson VUE |
| Pre Condition: | Basic knowledge of SAP Commerce Cloud business processes is recommended. No mandatory prerequisites. |
| Official Syllabus URL: | https://learning.sap.com/certifications |
SAP C_C4H320_24 is a certification exam for individuals who are interested in becoming a SAP Commerce Cloud Business User. C_C4H320_24 exam is designed to test the candidate's knowledge and skills in using SAP Commerce Cloud to manage business processes, customer interactions, and sales activities. SAP Certified Application Associate - SAP Commerce Cloud Business User certification is ideal for professionals who work in the retail, e-commerce, and business-to-business industries.
SAP C_C4H320_24 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| SAP Commerce Cloud Fundamentals | - Architecture overview
|
| Customer and Business Operations | - Customer management
|
| Product Content and Catalog Management | - Product data modeling
|
| Storefront and Customer Experience | - Storefront management
|
| Integration and Extensions | - System integration concepts
|
| Order Management | - Order lifecycle
|
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