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Updated: Sep 10, 2026

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Apple 9L0-008 Exam Overview:

Certification Vendor:Apple
Exam Name:Apple Macintosh Service Certification Exam
Exam Number:9L0-008
Exam Format:Drag-and-drop, Scenario-based, Multiple-choice
Certificate Validity Period:2 years
Passing Score:80%
Available Languages:English
Related Certifications:Apple Certified Support Professional
Apple Certified Technical Coordinator
Exam Price:USD 150
Exam Duration:120 minutes
Real Exam Qty:70–90
Recommended Training:AppleCare Technician Training
Exam Registration:Pearson VUE Apple Exams
Sample Questions:Apple 9L0-008 Sample Questions
Exam Way:Computer-based testing at Pearson VUE centers; no longer available online
Pre Condition:No formal prerequisites; practical experience with Mac systems recommended

Apple 9L0-008 Exam Syllabus Topics:

SectionWeightObjectives
Troubleshooting & Repair20%- Diagnostic Methodology
  • 1. Resolving common hardware/software issues
    • 2. Systematic troubleshooting steps
      • 3. Using Apple service tools and utilities
        Networking & Connectivity15%- Network Configuration
        • 1. File sharing and network services
          • 2. Wi-Fi, Ethernet, and Bluetooth
            • 3. TCP/IP settings and services
              Mac OS X Software35%- Installation and Configuration
              • 1. File systems and directory structure
                • 2. User accounts and permissions
                  • 3. Mac OS X installation and updates
                    - System Management
                    • 1. Data management and backup
                      • 2. System preferences and settings
                        • 3. Core services and processes
                          Macintosh Hardware30%- Desktop & Portable Systems
                          • 1. Power and thermal systems
                            • 2. Disassembly and reassembly procedures
                              • 3. Internal components and architecture
                                - Storage and Peripherals
                                • 1. Hard drives, SSDs, and optical drives
                                  • 2. External devices and connectivity
                                    • 3. Memory and expansion options

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