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Updated: Sep 26, 2026
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Cisco 810-420 Exam Overview:
| Certification Vendor: | Cisco |
|---|---|
| Exam Name: | Understanding Cisco Business Value Analysis Fundamentals |
| Exam Number: | 810-420 |
| Real Exam Qty: | 30–35 |
| Passing Score: | 750 (scaled) |
| Exam Duration: | 60 minutes |
| Exam Price: | $100 USD |
| Exam Format: | Multiple Choice Multiple Answer, Multiple Choice Single Answer |
| Available Languages: | English |
| Certificate Validity Period: | 3 years |
| Related Certifications: | Cisco Business Value Analyst Cisco Business Architecture Analyst |
| Recommended Training: | Cisco Business Value Analysis Fundamentals Training |
| Exam Registration: | Pearson VUE Registration |
| Sample Questions: | Cisco 810-420 Sample Questions |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | No formal prerequisites; recommended for Cisco sales professionals and partners |
| Official Syllabus URL: | https://learningcontent.cisco.com/documents/exam-topics/810-420-dtbvaf.pdf |
Cisco 810-420 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Elements of a Business Value Engagement | 20% | - Overview of business value analysis process - Phases of a successful business engagement |
| Cisco Solutions and Business Benefits | 20% | - Translating technical features into business outcomes - Value of Cisco architectures and smart solutions |
| Customer Business Model Assessment | 20% | - Mapping business goals to IT challenges - Understanding customer industry and business drivers |
| Stakeholder Identification and Engagement | 20% | - Identifying key decision-makers and influencers - Building trust and business-level conversations |
| Financial and Investment Concepts | 20% | - ROI, TCO, and business case fundamentals - Applying value framework to customer discussions |
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