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Updated: Sep 17, 2026
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Cisco 642-467 Exam Overview:
| Certification Vendor: | Cisco |
|---|---|
| Exam Name: | Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) |
| Exam Number: | 642-467 |
| Certificate Validity Period: | 3 years (Cisco certification validity; legacy policy) |
| Exam Price: | $250 USD (historical estimate; exam is retired) |
| Exam Duration: | 90 minutes |
| Exam Format: | Multiple choice, Drag and drop, Multiple answer, Simulations / Simlets |
| Related Certifications: | Cisco Certified Network Professional (CCNP) Collaboration (legacy alignment) CCVP (Cisco Certified Voice Professional) |
| Passing Score: | Approximately 800–850/1000 (Cisco scaled scoring; legacy exam) |
| Real Exam Qty: | Approximately 55–65 |
| Available Languages: | English |
| Recommended Training: | Cisco Unified Communications Manager Courses (legacy CCVP track) Cisco Press CCVP / Voice Certification Books |
| Exam Registration: | Cisco Certification Portal Pearson VUE Cisco Exams |
| Sample Questions: | Cisco 642-467 Sample Questions |
| Exam Way: | Proctored exam via Pearson VUE (online or test center) |
| Pre Condition: | Recommended experience with Cisco Unified Communications Manager and voice networking fundamentals; CCNA Voice or CCVP track knowledge recommended |
| Official Syllabus URL: | https://www.cisco.com/c/en/us/training-events/training-certifications.html |
Cisco 642-467 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Cisco Unified Presence (CUPS) Integration | - Presence services configuration - User provisioning and client integration |
| Cisco Unified Communications Applications Deployment | - System architecture and component interaction - Basic troubleshooting and service verification |
| Cisco Unified Communications Manager Integration | - Call routing and dial plan design - SIP, MGCP, and H.323 gateway integration - Device and endpoint configuration |
| Cisco Unity Connection Integration | - Voicemail architecture and integration - Message routing and call handlers |
Cisco Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) Sample Questions:
Which three of the following options should always be selected when configuring a SIP trunk for Cisco Unity Connection integration to Cisco Unified Communications Manager? (Choose three.)
- A. Accept Presence Subscription
- B. Enable Digest Authentication
- C. Accept Out-of-Dialog REFER
- D. Accept Replaces Header
- E. Accept Unsolicited Notification
- F. X.509 Subject Name
- G. Enable Application Level Authentication
Correct Answer: C,D,E 🗳️
Refer to the exhibit.
When configuring the default user settings, which section is used to configure the password guidelines that are used by the system for each user?
- A. Service Parameters
- B. Roles
- C. Enterprise Parameters
- D. Restriction Tables
- E. Authentication Rules
Correct Answer: E 🗳️
What are two tasks of a voice connector when processing outgoing messages? (Choose two.)
- A. Remove the phone prefixes from the To and From addresses if prefixes are specified on the corresponding VPIM delivery location page.
- B. Format the To address by using the domain name and prefix that are specified on the corresponding VPIM delivery location page.
- C. Convert the message from MIME to MAPI format.
- D. Convert the message from MAPI to MIME format.
Correct Answer: B,D 🗳️
When changing a user password in Cisco Unity Express, how is that change propagated to Cisco Unified Communications Manager Express?
- A. The change is automatic; no Cisco Unified Communications Manager Express administrator intervention is required.
- B. The Cisco Unity Express administrator must click Synchronize Information under the Administration menu.
- C. The Cisco Unified Communications Manager Express administrator needs to manually update the user password changes.
- D. Cisco Unified Communications Manager Express uses JTAPI to periodically synchronize the user information between Cisco Unified Communications Manager Express and Cisco Unity Express.
Correct Answer: A 🗳️
A user has reported that keys that are pressed when accessing Cisco Unity Express are not being acknowledged by the system. This configuration is found on the voice-enabled IOS router:
dial-peer voice 6800 voip
destination-pattern 5...
session protocol sipv2
session target ipv4:10.3.6.127
codec g711ulaw
no vad
What is the configuration command that is needed to complete the configuration and solve the problem?
- A. dtmf-relay cisco-rtp
- B. dtmf-relay sip-notify
- C. dtmf-relay rtp-nte
- D. dtmf-relay h245-signal
Correct Answer: B 🗳️
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