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Updated: Sep 10, 2026
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Oracle 1Z1-1037 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Knowledge Management Cloud 2019 Implementation Essentials |
| Exam Number: | 1Z0-1037 |
| Available Languages: | English |
| Real Exam Qty: | 60-72 |
| Exam Format: | Multiple Choice |
| Related Certifications: | Oracle B2C Service Knowledge Management |
| Certificate Validity Period: | Valid until retired; Oracle Cloud Specialist certifications do not expire under current policy |
| Exam Price: | $245 USD |
| Exam Duration: | 90 minutes |
| Passing Score: | 66% |
| Recommended Training: | Oracle Knowledge Management Cloud Implementation Training Oracle B2C Service Knowledge Advanced Documentation |
| Exam Registration: | Oracle Certification Portal Pearson VUE Registration |
| Sample Questions: | Oracle 1Z1-1037 Sample Questions |
| Exam Way: | Online proctored or in-person at Pearson VUE test centers |
| Pre Condition: | No mandatory prerequisites; recommended hands-on experience with Oracle Knowledge Management Cloud |
| Official Syllabus URL: | https://education.oracle.com/pexam_1Z0-1037 |
Oracle 1Z1-1037 exam is designed for professionals who want to validate their expertise in implementing Oracle Knowledge Management Cloud 2019. This is a great opportunity for individuals to showcase their skills and knowledge in implementing knowledge management solutions for organizations across various industries.
Oracle 1Z1-1037 certification exam is an important credential for professionals who specialize in implementing Oracle Knowledge Management Cloud 2019. It is a challenging exam that covers a wide range of topics, and passing it demonstrates a candidate's expertise in this area. Oracle Knowledge Management Cloud 2019 Implementation Essentials certification is recognized by industry experts and can help enhance a candidate's career prospects. With the Oracle Knowledge Management Cloud 2019 Implementation Essentials certification, professionals can demonstrate their expertise to employers and clients, and can differentiate themselves in a competitive job market.
Oracle 1Z1-1037 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Integration and Maintenance | 10% | - Integrate with Oracle B2C Service - Import/export knowledge content - Perform system maintenance and troubleshooting |
| Topic 2: Service Cloud Knowledge Features | 20% | - Use common B2C Service platform features - Explain response requirements and SLAs - Describe answer relationships and linking |
| Topic 3: Search and User Experience | 15% | - Use faceted search and navigation - Configure customer portal knowledge interface - Configure Knowledge Advanced search - Optimize answer retrieval and relevance |
| Topic 4: Knowledge Foundation Overview | 10% | - Knowledge Foundation concepts and architecture - Knowledge base components and structure - Roles, permissions, and security model |
| Topic 5: Reports and Analytics | 10% | - Analyze knowledge usage and performance - Use standard and custom reports - Configure dashboards and metrics |
| Topic 6: Queues and Operational Administration | 10% | - Monitor system operations - Configure and manage queues - Manage processing tasks and assignments |
| Topic 7: Knowledge Advanced Content Management | 25% | - Create, edit, and manage answers and articles - Classify products, categories, and access levels - Version control and content lifecycle - Publishing workflows and approval processes |
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