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Updated: Jul 16, 2026
No. of Questions: 50 Questions & Answers with Testing Engine
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Apple MAC-16A Exam Overview:
| Certification Vendor: | Apple Inc. |
| Exam Name: | ACMT 2016 Mac Service Certification Exam |
| Exam Number: | MAC-16A |
| Exam Duration: | 90–120 |
| Passing Score: | 80% |
| Real Exam Qty: | 50–70 |
| Related Certifications: | ACMT ACMP (Apple Certified Mac Professional) |
| Exam Price: | $150 USD |
| Available Languages: | English, Japanese, Simplified Chinese, Latin American Spanish |
| Exam Format: | Multiple Choice, Multiple Select, Scenario-Based |
| Certificate Validity Period: | 2 years |
| Recommended Training: | AppleCare Service Training for ACMT 2016 |
| Exam Registration: | AppleCare Service Training Portal Pearson VUE Apple Certification Registration |
| Sample Questions: | Apple MAC-16A Sample Questions |
| Exam Way: | Onsite at authorized testing centers / Online proctored via Pearson VUE |
| Pre Condition: | Recommended 6+ months hands-on experience servicing Mac computers; no mandatory prerequisite exam |
| Official Syllabus URL: | https://support.apple.com/en-us/HT205734 |
MAC-16A Exam topics
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our MAC-16A exam dumps will include the following topics:
- Safety
- Repairing the Mac Family
- OS X Networking and Services
- Troubleshooting Macs
- OS X Care
- OS X Functionality
How to book the MAC-16A Exam
These are following steps for registering the MAC-16A exam. Step 1: Visit to Pearson VUE Exam Registration Step 2: Signup/Login to Pearson VUE account Step 3: Search for MAC-16A Certifications Exam Step 4: Select Date, time and confirm with a payment method
Reference: https://support.apple.com/en-us/HT205734
Apple MAC-16A Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Service & Customer Best Practices | 5% | - Customer communication and documentation - Apple service policies and compliance |
| Topic 2: Mac Hardware Architecture | 25% | - Identification of Mac models and components - Internal hardware layout and connectivity - Power systems, display, storage, and peripherals |
| Topic 3: OS X El Capitan & Software | 25% | - Installation, recovery, and startup process - System preferences, user accounts, and security - File systems, permissions, and network configuration |
| Topic 4: Safety & Service Fundamentals | 20% | - Electrical and mechanical safety procedures - ESD protection and handling guidelines - Use of Apple service tools and documentation |
| Topic 5: Troubleshooting & Repair | 25% | - Systematic diagnostic methodologies - Hardware and software issue isolation - Replacement procedures and verification |
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Frequently Asked Questions
What's the difference of the three versions of MAC-16A study material?
Online test engine can supports Windows / Mac / Android / iOS, etc., because it is the software based on WEB browser. You can use it on any electronic device and practice with self-paced.
Online Test Engine supports offline practice, while the precondition is that you should run it with the internet at the first time.
Self Test Engine is suitable for windows operating system, running on the Java environment, and can install on multiple computers.
PDF version: can be read under the Adobe reader, or many other free readers, including OpenOffice, Foxit Reader and Google Docs.
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All the products are updated frequently but not on a fixed date. Our professional team pays a great attention to the exam updates and they always upgrade the content accordingly.
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