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Updated: Jul 23, 2026
No. of Questions: 59 Questions & Answers with Testing Engine
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Avaya 3000-3 Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya Small and Medium Enterprise (SME) Communications Solutions Exam |
| Exam Number: | 3000.3 / 3000-3 |
| Passing Score: | 70% |
| Exam Format: | Multiple Choice, Scenario-based |
| Exam Price: | $125 USD |
| Available Languages: | English |
| Real Exam Qty: | 59 |
| Related Certifications: | Avaya IP Office Implementation Avaya SME Communications Solutions |
| Exam Duration: | 90 minutes |
| Certificate Validity Period: | Retired since June 23, 2012 |
| Recommended Training: | Avaya IP Office Implementation Training |
| Exam Registration: | Avaya Learning Pearson VUE |
| Sample Questions: | Avaya 3000-3 Sample Questions |
| Exam Way: | Previously delivered via Pearson VUE testing centers; exam retired June 23, 2012 |
| Pre Condition: | No mandatory prerequisites; recommended experience with Avaya IP Office and SME communication systems |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 3000-3 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| IP Office Hardware & Components | 15% | - Power options and hardware compatibility - Control units and expansion modules - Interface cards and endpoint support |
| Implementation & Configuration | 25% | - Licensing and feature activation - System setup, user and extension configuration - Call routing, ARS, trunk configuration |
| Solution Design & Architecture | 20% | - IP Office platform selection and sizing - Small Community Network (SCN) design - Site topology, scalability, and capacity planning |
| Infrastructure Data Gathering | 15% | - Customer productivity and business requirements - Existing PBX, dial plan, and telecom infrastructure - Data network assessment and integration needs |
| Telephony & Messaging Applications | 15% | - One-X Portal and user applications - Meet-me conferencing and CCR reporting - VoiceMail Pro and auto attendant |
| Maintenance & Troubleshooting | 10% | - Common issue resolution - Fault diagnosis and monitoring - Performance verification |
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
1. An IP Office with Embedded Voicemail (EVM) has the time set using the system telephone. Each time the IP Office reboots the time changes to the wrong time. Which Windows command can be used to determine if there is a time server on the network causing the change?
A) time server
B) time
C) net time
D) get time
2. The Alarm Set action in Voicemail Pro allows an alarm call to be set up and played to a specified extension at a specified time. The telephone will display "Alarm" and the prompt that will play is, "This is an alarm call please hang up". Which description is true?
A) The telephone display message can be changed
The prompt can changed by telephone or can use a .wav file.
B) The telephone display message cannot be changed.
The prompt can be changed by telephone but cannot use a .wav file.
C) The telephone display massage cannot be changed.
The prompt cannot be changed.
D) The telephone display message can be changed.
The prompt can be changed by telephone but cannot use a .wav file.
3. A client wishes to have a backup VoiceMail Pro Server for redundancy in case the primary VoiceMail Pro Server is unavailable on the network. Which two items are needed?
(Choose two.)
A) Secondary VoiceMail Pr Server installed on the network
B) License for the secondary VoiceMail Pro Server
C) Primary Server IP Address configured on the secondary server
D) Backup Server IP Address configured on IP Office
4. Which two email client are supported for IP Office IMAP services? (Choose two.)
A) Microsoft office Communicator
B) Lotus Notes
C) Lotus Messages
D) MS Outlook
5. Secure Digital (SD) card commands can be invoked from which two sources? (Choose two.)
A) one-X Portal
B) VoiceMail Pro Clint
C) one-X Portal for IP Office
D) IP Office Manager
E) Avaya telephones
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: A,D | Question # 4 Answer: B,D | Question # 5 Answer: D,E |
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