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WGU Organizational-Behavior Exam Syllabus Topics:

WGU Organizational Behavior (GTO1, C715) Sample Questions:

1. After physiological desires such as hunger, thirst, and shelter are met, the next level of desires becomes the basis for motivation. This is an example of which theory?

A) Two factor theory
B) Maslow's hierarchy of needs
C) Bigelow's three factor theory
D) X and Y hierarchy

2. What is a purpose of employee evaluations?

A) To serve as a screening device for hiring new employees
B) To measure the psychological symptoms of organizational dysfunctionality
C) To assist management in making human resource decisions
D) To educate employees on the personalities of supervisors and help them adjust to management styles

3. If a work group's goal is to share information, what is a work team's goal?

A) To create collective performance
B) To reduce costs
C) To maximize random and varied skills
D) To maximize individual inputs

4. What defines acceptable standards of behavior that are shared by group members?

A) Group roles
B) Group norms
C) Group conformity
D) Group status

5. Which characteristic describes an advantage of a virtual team as compared with other types of teams?

A) The greater opportunity for interaction helps increase rapport.
B) Verbal and nonverbal communication cues are easier to understand within a virtual team.
C) Virtual team members generally report greater satisfaction with the group interaction process.
D) People can work together who might otherwise not be able to collaborate on a work task.

Solutions: