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Last Updated: Aug 08, 2026
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| Section | Objectives |
|---|---|
| Quality Management | - Total Quality Management (TQM) - Six Sigma and Continuous Improvement |
| Operations Management Foundations | - Operations Strategy and Competitiveness - Introduction to Operations and Productivity |
| Project and Operations Scheduling | - Scheduling Techniques - Project Management Basics |
| Forecasting and Planning | - Aggregate Planning - Demand Forecasting Methods |
| Supply Chain and Inventory Management | - Supply Chain Design and Logistics - Inventory Models and Control Systems - Just-in-Time (JIT) and Lean Operations |
| Process Design and Analysis | - Process Mapping and Flow - Capacity Planning and Bottlenecks |
1. Which two statements are true about effective capacity?
Choose 2 answers
A) An effective capacity is lower than design capacity.
B) An effective capacity is a permanent measure used to achieve design capacity.
C) An effective capacity is a temporary measure used to achieve design capacity.
D) An effective capacity maintains a minimum output rate under normal conditions.
2. Why is it beneficial for an organization to designate employees to communicate alternative ways to complete a job in a methods analysis?
A) They may resist training on new machines.
B) They may have suggestions for improving the operation.
C) They are experts in their field.
D) They know how an operation has always been done with no need to change.
3. What are two product system differences between the push and pull processes?
Choose 2 answers
A) Pull eliminates excessive inventory.
B) Push lowers cost due to overproduction.
C) Push moves the product forward in anticipation for demand.
D) Push enhances employee relations.
E) Pull initiates quality control.
F) Pull develops additional products.
4. What is the common theme in total quality management (TQM) across all functions in an organization?
A) To reward people rather than teams
B) To ensure profit from product changes
C) To enhance management software
D) To satisfy customer needs
5. Which two capacity measurement concepts should a firm consider when conducting a location analysis?
Choose 2 answers
A) Building employee relations
B) Throughput time
C) Proximity to sources of supply
D) Site considerations
Solutions:
| Question # 1 Answer: A,B | Question # 2 Answer: B | Question # 3 Answer: A,C | Question # 4 Answer: D | Question # 5 Answer: C,D |
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