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SAP C_C4HCX_04 Exam Overview:

Certification Vendor:SAP
Exam Name:SAP Certified Application Associate - Solution Architect for CX
Exam Number:C_C4HCX_04
Passing Score:57%
Available Languages:English
Exam Format:Multiple choice and scenario-based questions
Certificate Validity Period:Typically 3 years (SAP certification validity policies apply)
Related Certifications:SAP Certified - Solution Architect - SAP Customer Experience
Exam Price:Varies by region (check official SAP Certification pricing)
Real Exam Qty:80
Exam Duration:180 minutes
Sample Questions: DOWNLOAD DEMO
Exam Way:Online or onsite via SAP Certification Hub or Pearson VUE (regional availability varies).
Pre Condition:Recommended 2+ years of hands-on experience implementing SAP Customer Experience solutions.
Official Syllabus URL:https://training.sap.com/certification/c_c4hcx_04-sap-certified-application-associate---solution-architect-for-cx-g/

SAP C_C4HCX_04 Exam Syllabus Topics:

SectionObjectives
SAP Sales and Service- Features and architecture of SAP Service Cloud
- Features and architecture of SAP Sales Cloud
SAP Extension Suite- Side-by-side extensibility and business services
SAP Marketing Cloud- Marketing Cloud features and integration
SAP Customer Data Cloud- CIAM and consent management fundamentals
SAP Commerce Cloud- Commerce Cloud architecture and extensibility
SAP Integration Suite- SAP ISA-M and integration solutioning
- SAP API Management and Integration Advisor
The Intelligent Enterprise- Integration strategy and SAP One Domain Model
- Overview of end-to-end business processes

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The official SAP Certified Application Associate - Solution Architect for CX outline distributes its emphasis like this:
  • SAP Commerce Cloud ()
  • SAP Sales and Service ()
  • SAP Integration Suite ()
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Recommended 2+ years of hands-on experience implementing SAP Customer Experience solutions.

SAP Certified Application Associate - Solution Architect for CX Sample Questions:

Question #1

Which of the following statements apply to side-by-side extensibility? Note: There are 3 correct answers to this question.

  • A. Side-by-side extensions create additional load on the core application.
  • B. All side-by-side extensions are technically implemented outside the core of SAP Customer Experience solutions.
  • C. Remote communication between the extension and the extended application is required.
  • D. Communication with SAP core applications is possible via APIs or business events.
  • E. Multiple programming languages can be used within a single extensibility object.
Reveal Solution  Discussion  0

Correct Answer: C,D,E  🗳️

Question #2

Which of the following options are available to set up user authentication in SAP Customer Data Cloud? Note:
There are 3 correct answers to this question.

  • A. XML token
  • B. SSID authentication
  • C. Phone number login
  • D. Push authentication
  • E. Social login
Reveal Solution  Discussion  0

Correct Answer: C,D,E  🗳️

Question #3

Which of the following are fundamental types of application integration according to the SAP Integration Solution Advisory Methodology? Note: There are 3 correct answers to this question.

  • A. Event-based integration
  • B. Thing integration
  • C. On-premise to on-premise integration
  • D. User-centric consumption
  • E. Data movement
Reveal Solution  Discussion  0

Correct Answer: A,B,C  🗳️

Question #4

Your sales organization has requested a solution to optimize sales productivity during car travel including:
Voice controlled tasks list and customer visit documentation via voice. Proactive information about customer issues. Which of the following BTP offerings are recommended to extend SAP Sales Cloud to implement this solution?

  • A. SAP Data Quality Management
  • B. SAP Conversational AI
  • C. SAP BTP, Kyma runtime
  • D. Service Ticket Intelligence
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #5

You are performing the "Assess your integration strategy" step of the SAP Integration Solution Advisory Methodology. Which of the following activities are included? Note: There are 2 correct answers to this question.

  • A. Scope the integration domains.
  • B. Scope the integration use case patterns.
  • C. Complete the SAP Integration Solution Advisory Methodology template.
  • D. Map integration technologies.
Reveal Solution  Discussion  0

Correct Answer: A,B  🗳️

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