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Last Updated: Sep 18, 2026
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| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified Application Associate - SAP Commerce Cloud Business User |
| Exam Number: | C-C4HCBU1808 |
| Exam Format: | Multiple Choice, Single/multiple response |
| Certificate Validity Period: | Retired; no longer valid for new certifications |
| Real Exam Qty: | 80 |
| Exam Duration: | 180 minutes |
| Exam Price: | USD 549 (plus applicable taxes) |
| Passing Score: | 68% |
| Available Languages: | English |
| Related Certifications: | SAP Certified Application Associate - SAP Commerce Cloud |
| Recommended Training: | SAP Commerce Cloud Business User |
| Exam Registration: | SAP Training & Certification Shop SAP Certification Hub |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or onsite at SAP authorized test centers (when active) |
| Pre Condition: | No formal prerequisites; basic understanding of e-commerce and SAP Commerce Cloud recommended; SAP recommends completing official training and hands-on experience |
| Official Syllabus URL: | https://training.sap.com/certification/c_c4hcbu1808-sap-certified-application-associate-sap-commerce-cloud-business-user/ |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Product Content Management | > 12% | - Create, edit, and categorize products - Product catalog structure - Manage variants and classifications |
| Topic 2: Commerce Management | > 12% | - Personalization and user settings - Search and navigation features - Navigation and roles in BackOffice |
| Topic 3: Additional Know-How | > 12% | - Basic administration tasks - Project delivery basics - System overview and architecture |
| Topic 4: Integrations | 8% - 12% | - Data exchange overview - C4HANA solution landscape - Integration with SAP and third-party systems |
| Topic 5: Business Analyst Principles | < 8% | - Basic business analysis concepts - Project team collaboration |
| Topic 6: Order Management | 8% - 12% | - Customer support cockpit - Order fulfillment and status - Create and modify orders |
| Topic 7: Web Content Management | > 12% | - Preview and publish content - Pages, slots, and components - Create and manage CMS content |
When creating a new PriceRow, what information can you specify? (3)
Correct Answer: B,C,D 🗳️
Which tasks does a business analyst perform during the Foundation phase?
Correct Answer: B,C,E 🗳️
Which checkout scenarios are supported out-of-the-box in the SAP Commerce, B2C accelerator? (2)
Correct Answer: C,D 🗳️
Which features are specific to the SAP Commerce, telco and media accelerator? (2)
Correct Answer: B,D 🗳️
What are feature specific to the SAP Commerce, financial services accelerator?
Correct Answer: C 🗳️
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