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Salesforce Slack-Dev-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Tools | 5% | - Explain the purpose and value of Block Kit Builder. - List some use cases for Slack Developer Tools (SDT). - Recommend when to use the Bolt development framework to build Slack apps. - Recommend when to use sample code and external resources. |
| Topic 2: APIs for Managing Your Slack | 12% | - Use the SCIM API to manage Slack users and user groups. - Recommend when to use the Discovery API for data-loss prevention, compliance archiving, or eDiscovery. - Recommend when to use an Admin API to automate a Slack workspace or org administration. - Monitor workspace events with the Audit Logs API. - Identify the required user role to generate a token to use APIs to automate a Slack workspace or org administration. |
| Topic 3: Core Development (Workflows, Modals, Interactivity) | 48% | - Handle interactive payloads and events effectively. - Integrate Salesforce data with Slack applications. - Develop interactive components such as modals and home tabs. - Build and deploy workflows using Workflow Builder and the Slack CLI. |
| Topic 4: Apps in the Slack Platform | 7% | - Recommend how to automate and enhance operations on a Slack workspace. - Identify when to set up a team to collaborate on a Slack app. - Recommend when to use Slack's different surfaces (user touchpoints including App home, modals, and messages) for a range of use cases. |
| Topic 5: Design for Scale | 9% | - Design your app to match the unique platform architecture, features, and roles of Enterprise Grid. - Recommend when to add support for channels that are shared externally with Slack Connect. - Describe the characteristics of an Enterprise Grid Sandbox. |
| Topic 6: Design for Security | 19% | - Request the appropriate scopes for your app's use case. - Design for security. - Identify the steps you could take to make your app communicate securely in Slack. - Implement the OAuth installation flow. - Store and retrieve data and tokens safely. - Request the appropriate tokens for your app's use case. |
Salesforce Certified Slack Developer Sample Questions:
Your organization is developing a Slack app for internal IT support where employees can report issues and get help.
What is the most appropriate feature to use for this application?
- A. Develop a bot that employees can interact with to report IT issues and receive support
- B. Implement a modal form that employees fill out to report IT issues
- C. Use slash commands for employees to report their issues in a structured format
- D. Set up a dedicated IT support channel where employees post their issues
Correct Answer: A 🗳️
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Your Slack app is designed to facilitate team collaboration on projects.
To align with Slack's user experience goals, what functionality should your app prioritize?
- A. Frequent automated direct messages to team members asking for project updates
- B. Mandatory end-of-day reports from each team member, posted in a designated Slack channel
- C. Automatic posting of team member activity logs in the general channel every two hours
- D. Creation of a collaborative workspace within Slack where team members can share updates and files related to the project
Correct Answer: D 🗳️
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When designing a Slack app that interacts with external services, what is a key security consideration?
- A. Disable SSL/TLS to increase the speed of data transfer
- B. Implement OAuth for secure authentication and authorization
- C. Use simple authentication methods for ease of user access
- D. Regularly change the app's API token and share it with all users
Correct Answer: B 🗳️
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When developing a Slack app that receives webhook requests, what is a crucial security practice for handling these requests?
- A. Validate the authenticity of each webhook request using Slack's signing secrets
- B. Automatically accept all incoming webhook requests to ensure no data is lost
- C. Only process requests that originate from a predefined list of IP addresses
- D. Use simple query parameters in the webhook URL for quick validation
Correct Answer: A 🗳️
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In which scenario would utilizing the Slack Audit Logs API be most beneficial?
- A. To monitor and audit the creation, modification, and deletion of channels, apps, and files within the workspace for security and governance
- B. For automating the posting of messages and announcements in various Slack channels
- C. When designing an enhanced user interface for Slack channels to improve user engagement
- D. To track individual user message content for sentiment analysis and feedback collection
Correct Answer: A 🗳️
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