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Choice defines this era of information technology, and Prep4King is the choice that spares 9L0-066 candidates the tedium of paper-based prep and the nerves of time-constrained study: 65+ Q&As covering the Apple OS X Yosemite Troubleshooting objectives, on every device you own.
Apple 9L0-066 Exam Overview:
| Certification Vendor: | Apple |
|---|---|
| Exam Name: | OS X Yosemite Troubleshooting Exam |
| Exam Number: | 9L0-066 |
| Available Languages: | English |
| Related Certifications: | Apple Certified Macintosh Technician (ACMT) 2015 |
| Passing Score: | 80% |
| Exam Duration: | 120 minutes |
| Real Exam Qty: | 65 |
| Exam Format: | Open-resource exam, Multiple-choice, Scenario-based questions |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Delivered through Pearson VUE; online testing available. Open-resource exam allowing use of Apple Support articles and AppleCare Service Training materials. |
| Pre Condition: | Used as one of the two required exams for the Apple Certified Macintosh Technician (ACMT) 2015 certification together with Exam 9L0-012. |
| Official Syllabus URL: | https://support.apple.com/HT6581 |
Apple 9L0-066 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Recovery | 4% | - Use Apple procedures and utilities to recover an OS X installation |
| File System | 5% | - Evaluate and isolate file system problems |
| Integration | 2% | - Evaluate and troubleshoot OS X integration scenarios |
| Family Sharing | 2% | - Troubleshoot Family Sharing and iTunes-related device issues |
| Spotlight | 1% | - Evaluate and isolate Spotlight issues |
| Startup | 5% | - Evaluate startup problems and determine appropriate solutions |
| Installation | 5% | - Evaluate and isolate OS X installation problems |
| iCloud | 5% | - Evaluate and isolate connectivity issues with iCloud-enabled devices |
| Applications | 5% | - Evaluate and isolate application issues in OS X |
| Security and Privacy | 5% | - Evaluate and isolate security and privacy issues in OS X |
| Peripherals | 5% | - Evaluate and isolate peripheral connectivity problems with Apple products |
| Time Machine | 5% | - Understand Time Machine features and benefits - Apply Apple-recommended troubleshooting procedures for Time Machine |
| Accounts and Permissions | 5% | - Evaluate and isolate account and permission issues in OS X Yosemite |
| Troubleshooting Tools and Procedures | 6% | - Apply systematic troubleshooting methods to diagnose and resolve problems |
| Networking | 5% | - Evaluate wired and wireless network connectivity problems - Configure and set up Apple wireless networks for client access |
Studying for 9L0-066 Without Paper and Without Borders
- Networking (5%)
- Time Machine (5%)
- Startup (5%)
Apple OS X Yosemite Troubleshooting Sample Questions:
Francine changed Internet service providers and just set up the equipment in the home. She is calling you because she is unable to connect to the Internet from her iMac (Late 2013). You probe further to find out that her roommate is able to connect to the Internet using a PC and Francine is able to connect using he iPad 2. Which of the following troubleshooting tools or techniques would you recommend to Francine to help her further diagnose the networking issue with the iMac?
- A. Open System Information to verify that the Wi-Fi card is detected.
- B. Restart from the Recovery System and run Network Utility.
- C. Open the Network pane of System Preferences and click Assist Me.
- D. Restart the iMac and reset NVRAM.
Correct Answer: C 🗳️
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Why is it important to use the Globally Unique Identifier (GUID) partition scheme on an Intel-based Mac? SELECT TWO.
- A. Firmware updates for Intel-based Macs require a GUID partition scheme.
- B. An Intel-based Mac will not start up without the GUID partition map.
- C. The GUID partition scheme contains the necessary standard apps for OS X.
- D. Master Boot Record (MBR) requires a GUID partition map.
- E. Any of the partition schemes provided by Disk Utility will work.
- F. You should not use GUI Apple Partition Map (APM) is the default partition map for Intel-based Macs.
Correct Answer: A,C 🗳️
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Jessie is trying to boot to OS X Recovery. She remembers using OS X Recovery in the past on this computer, but she does not see the Recovery HD in Startup Manager anymore. Of the following possibilities, which is most likely the cause?
- A. OS X Yosemite needs to be reinstalled from App store.
- B. Disable Recovery HD is selected in the Startup Disk pane of System Preferences.
- C. FileVault 2 is enabled or a firmware password is set.
- D. There is no Recovery HD.
Correct Answer: C 🗳️
Diane is using an app that was developed by her company for internal use. She is running the app on her MacBook Air (13-inch, Mid 2013). The app quits unexpectedly but never
displays any error messages. The other apps on her machine work without issue and she has reproduced the issue with the app on another machine. She wants to help her development group isolate the issue. Which of the following troubleshooting tools or techniques would you advise that she use to best isolate the issue?
- A. Activity Monitor
- B. Disk Utility
- C. Console
- D. Verbose mode
Correct Answer: B 🗳️
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Richard purchased a new Thunderbolt drive. When tool should he use to troubleshoot the issue?
- A. Directory Utility
- B. Thunderbolt Setup Utility
- C. Disk Utility
- D. Console
Correct Answer: C 🗳️
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