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Last Updated: Sep 17, 2026
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Apple MAC-16A Practice Q&A's
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Apple MAC-16A Exam Overview:
| Certification Vendor: | Apple |
|---|---|
| Exam Name: | ACMT 2016 Mac Service Certification Exam |
| Exam Number: | MAC-16A |
| Passing Score: | 80% (must also pass Safety section) |
| Exam Format: | Scenario-based, Multiple choice |
| Available Languages: | English |
| Related Certifications: | Apple Certified Mac Technician (ACMT) SVC-16A Apple Service Fundamentals Exam |
| Exam Duration: | 120 minutes |
| Real Exam Qty: | 70 |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | The exam is delivered as a computer-based test through Pearson VUE or Apple's OnVUE online proctoring platform. :contentReference[oaicite:1]{index=1} |
| Pre Condition: | Completion of SVC-16A Apple Service Fundamentals Exam is typically required to earn the ACMT credential; candidates should prepare through Apple ATLAS training or equivalent experience prior to exam registration. Scheduling and payment are done via Apple Certification Records System (ACRS) and Pearson VUE. :contentReference[oaicite:0]{index=0} |
| Official Syllabus URL: | https://training.apple.com/it/exams |
Apple MAC-16A Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Safety Protocols | - Service safety and compliance
|
| OS X and System Configuration | - System software and configuration
|
| Troubleshooting and Diagnostics | - Advanced troubleshooting principles
|
| Repairing the Mac Family | - Hardware repair procedures
|
| Networking Services and Configuration | - Network setup and troubleshooting
|
| OS X Care | - Use Disk Utility and OS X installation/recovery topics
|
Apple ACMT 2016 MAC Service Certification Essentials: What Candidates Ask
- Safety Protocols ()
- OS X and System Configuration ()
- Networking Services and Configuration ()
Apple ACMT 2016 MAC Service Certification Sample Questions:
Adam has a MacBook Pro (Retina, 15-inch, Late 2013) that he uses for video editing and graphic design.
He explains that after about an hour of use, the machine seems to operate more slowly. The issue gets worse as time goes on until he has to restart the machine. After you ask some probing questions, which of the following tools or techniques would be best to further evaluate the issue?
- A. Single-user mode
- B. Activity Monitor
- C. Disk Utility
- D. Console
- E. Verbose mode
Correct Answer: B,C 🗳️
Bill says no matter what he tries he cannot open a specific document in Pages. Which of the following would help you effectively isolate the issue?
- A. Attempt to open a different Pages document.
- B. Quit Pages and try to open the document with Text Edit.
- C. Quit Pages and adjust the framework which may be mismatched.
- D. Restart from a different volume and try to reproduce the issue.
Correct Answer: A 🗳️
Lucy, the Family Organizer, has turned off Family Sharing. Which group purchases do previous group members still have access to?
- A. Purchases that each member paid for themselves with gift or store credit, and purchases they initiated can be accessed.
- B. All group member purchases can still be accessed.
- C. No content downloaded while part of a family group can be accessed
- D. Only free purchases can be accessed.
- E. All content can be accessed because previous group members are instantly charged for all purchase.
Correct Answer: C 🗳️
Wireless Diagnostics incorporates Monitor Mode. Which of the following customer scenarios would
Monitor Mode help with the most?
- A. A customer is experiencing slow speeds on a specific public Wi-Fi connection.
- B. A customer is having trouble sending and receiving Mail on a company wireless network.
- C. A customer will intermittently have a Wi-Fi connection drop. The customer cannot narrow down any specific time that it happens.
- D. A customer cannot connect to any password-protected wireless networks.
Correct Answer: C 🗳️
Select the tools used to view the number of attached hard disks, volumes, and types. SELECT TWO.
- A. Recovery Disk Assistant
- B. System Information
- C. Disk Utility
- D. Console
- E. Apple Diagnostics
Correct Answer: B,C 🗳️
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