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IBM Smarter Commerce Sales Mastery Test v1 Sample Questions:

1. What are Smarter Commerce 'Buy' Offerings focused on?

A) Visibility and optimization in the supply chain.
B) Customer buying patterns.
C) Buy online, pick-up in the store (BOPIS).
D) Effective 1:1 marketing to facilitate customer purchase decisions.

2. What customer value is delivered with holistic inventory visibility?

A) Fulfilling orders via inventory in-transit.
B) Reducing supply chain costs.
C) Incorporating customer sentiment into the order process.
D) Providing only the best quality products.

3. What is one key benefit of the collaboration network?

A) Reduced employee turn-over.
B) Best-of breed product design.
C) Understanding customer preferences.
D) Rapid partner on-boarding.

4. Which Smarter Commerce capability is focused on best determining location of facilities, assignment of stores, managing seasonality, and carbon foot printing?

A) Replenishment optimization.
B) Transportation optimization.
C) Network optimization.
D) Merchandise allocation.

5. Which of the following is NOT a key capability delivered by cross-channel order management?

A) Complex fulfillment.
B) Inventory visibility.
C) Trade fund management.
D) Service scheduling.

Solutions: