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Last Updated: Sep 17, 2026
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HP HP2-B85 Exam Overview:
| Certification Vendor: | HP |
|---|---|
| Exam Name: | HP Imaging and Printing Sales Fundamentals Exam |
| Exam Number: | HP2-B85 |
| Passing Score: | 70% |
| Related Certifications: | HP Imaging and Printing Sales Professional HP Imaging and Printing Solutions Specialist |
| Exam Price: | USD 100–150 (varies by region) |
| Real Exam Qty: | 67–84 |
| Certificate Validity Period: | 2 years |
| Available Languages: | Spanish, Italian, German, Japanese, Portuguese, French, Chinese Simplified, English |
| Exam Format: | Multiple Answer, Multiple Choice, Single Answer |
| Exam Duration: | 60 minutes |
| Exam Registration: | Pearson VUE |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or onsite testing center via Pearson VUE (exam retired) |
| Pre Condition: | No formal prerequisites; recommended basic sales experience and familiarity with HP imaging and printing products |
HP HP2-B85 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Solutions & Applications | 15% | - Horizontal and vertical industry use cases - Supplies and service options - Document workflow and software solutions |
| Topic 2: Customer Needs & Sales Process | 25% | - Understanding customer business challenges - Matching solutions to customer requirements - Imaging and printing assessment methodology |
| Topic 3: Technology & Benefits | 20% | - Security and manageability features - Printing technologies and specifications - Energy efficiency and environmental features |
| Topic 4: Competitive Positioning | 10% | - HP differentiators vs competitors - Value proposition and ROI communication |
| Topic 5: HP Imaging and Printing Portfolio | 30% | - Inkjet and LaserJet product families - MFP and digital sending solutions - Large format and production printing |
Studying for HP2-B85 Without Paper and Without Borders
- Technology & Benefits (20%)
- Customer Needs & Sales Process (25%)
- Competitive Positioning (10%)
HP Imaging and Printing Sales Fundamentals Sample Questions:
How do people interact with a business document? (Select two.)
- A. by smell
- B. by touch and sight
- C. with curiosity
- D. consciously and unconsciously
- E. without emotion
Correct Answer: C,D 🗳️
What is a proven advantage of using color when advertising by mail?
- A. People are far more likely to pick up and respond to a piece of color mail.
- B. Color printers can create stamps for mailings.
- C. Color is the cheapest form of printing.
- D. People are willing to buy anything if color is used.
Correct Answer: A 🗳️
How do HP Edgeline technology printheads work in Edgeline MFPs?
- A. They move with the paper.
- B. They work with PhotoREt III.
- C. They consume less toner.
- D. They remain stationary.
Correct Answer: D 🗳️
Why does HP continue to lead the imaging and printing industry? (Select two.)
- A. marketing expertise
- B. less expensive products/services
- C. more printing formats
- D. product reliability
- E. broadest product portfolio
Correct Answer: D,E 🗳️
Which print job is typical for a horizontal application?
- A. posters
- B. 1:1 documents
- C. letterheads
- D. health records
Correct Answer: C 🗳️
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