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Last Updated: Sep 11, 2026
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To prepare for the Cisco 700-805 Renewals Manager certification exam, candidates should have a solid understanding of Cisco products and services, subscription management, and customer lifecycle management. Cisco offers various training courses and study materials to help candidates prepare for 700-805 exam. 700-805 exam consists of 55-65 multiple-choice questions, and candidates have 90 minutes to complete the exam. Passing 700-805 exam requires a score of 70% or higher.
Cisco Renewals Manager is a useful tool that helps businesses manage their Cisco product renewals effectively. The tool helps businesses keep track of their product licenses and provides a central location to manage their contracts. The Cisco 700-805 exam aims to test the candidate's knowledge of this tool, and assess their ability to use it to manage and renew Cisco contracts.
Cisco 700-805 (Cisco Renewals Manager) Certification Exam is designed for professionals who are interested in managing the renewal process of Cisco products and services. 700-805 exam validates the skills and knowledge required to effectively manage the renewal process for Cisco products and services, including identifying renewal opportunities, creating renewal quotes, and managing customer relationships.
Cisco 700-805 exam, also known as the Cisco Renewals Manager exam, is a certification exam offered by Cisco for individuals who are looking to gain expertise in managing the renewals process for Cisco products and services. 700-805 exam is designed to test the candidate's knowledge and skills in areas such as customer engagement, contract management, and sales operations. Passing 700-805 exam is a requirement for individuals who wish to become a Cisco Renewals Manager.
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Business Acumen | 30% | - Interpret key financial terms (e.g., CAPEX, OPEX) - Evaluate products and services to meet customer goals - Describe renewal cycle and risk action planning |
| Topic 2: Customer Success Foundation | 10% | - Explain recurring revenue financial implications - Explain the stages of the customer lifecycle - Describe recurring revenue financial terms - Define customer experience |
| Topic 3: Customer Success | 10% | - Explain customer journey & IT purchasing models - Define customer success |
| Topic 4: Roles and Responsibilities | 30% | - Explain renewals tasks and success metrics - Describe Renewals Manager role and integration |
| Topic 5: Cisco Tools and Processes | 20% | - Describe CX Portfolio and deal management processes - Explain Smart Accounts & Smart Licensing |
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