Microsoft MS-740 Dumps - The Sure Way To Pass Exam [Q27-Q46]

Microsoft MS-740 Dumps - The Sure Way To Pass Exam

MS-740 Exam Questions (Updated 2022) 100% Real Question Answers

Skills measured

• Troubleshoot teams and channels (10-15%)
• Troubleshoot issues signing into Microsoft Teams (15-20%)
• Troubleshoot Microsoft Teams voice issues (15-20%)
• Troubleshoot issues with Microsoft Teams meetings and live events (20-25%)
• Troubleshoot issues with files (15-20%)
• Troubleshoot federation issues (10-15%)

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Languages: English

Retirement date: none

This exam measures your ability to troubleshoot the following technical tasks: Microsoft Teams voice issues; Microsoft Teams meetings and live events; federation issues; signing into Microsoft Teams; teams and channels; and files.

 

NEW QUESTION 27
You are managing a Microsoft Teams environment. You assign Audio Conferencing licenses to users. You configure a bridge number for the audio-conferencing bridge.
The audio-conferencing bridge number does not appear in meeting invitations that users create by using Microsoft Outlook.
You need to provision a new conferencing bridge number.
Which five actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

1 - Acquire and assign a service number to the conferencing bridge.
2 - Configure default and alternate languages for the conferencing bridge.
3 - Configure conference bridge settings.
4 - Assign dial-in phone numbers for users who lead meetings.
5 - Ask users to change their conference bridge PIN.
Reference:
https://docs.microsoft.com/en-us/microsoftteams/set-up-audio-conferencing-in-teams#step-2-get-and-assign-licenses

 

NEW QUESTION 28
A company has Microsoft 365 E5 licenses. The company uses phone numbers that are provided by Microsoft.
An auto attendant is not able to forward calls to external numbers.
What should you do?

• A. Purchase and assign an international calling plan to the associated resource account.
• B. Assign a new auto-attendant number.
• C. Assign a phone system license to the associated resource account.
• D. Configure external sharing settings from Azure Active Directory.

Answer: C

Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/plan-auto-attendant-call-queue#prerequisites

 

NEW QUESTION 29
You are managing the Teams environment for a tenant with Microsoft Cloud App Security (MCAS) enabled. All users of the tenant can share and download files via Microsoft Teams person-to-person (P2P) private chat.
User1 can share files but when trying to download files shared by colleagues, the notification The files didn't download. appears in the bottom right corner of the screen.
You need to determine the cause of this issue.
What is the cause of this issue?

• A. User1 has a data loss prevention (DLP) policy in place.
• B. User1l has a communication compliance policy in place.
• C. User1 has a Conditional Access session policy in place.
• D. User1 has a Microsoft Information Protection policy in place.

Answer: D

Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoft-365/compliance/information-protection?view=o365-worldwide

 

NEW QUESTION 30
A company has their headquarters in France and stores all over the world. The company wants to organize live events in China.
Meeting organizers in China cannot create Microsoft Teams live events.
You need to determine the cause of the issue.
What are two possible causes? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

• A. The company already has 15 Terms live events running concurrently.
• B. The company has not configured a VPN for connecting to the corporate network.
• C. Azure content delivery networks (CDNs) are not accessible in China.
• D. Users do not have valid Advanced Communication licenses.

Answer: B,C

Explanation:
Event team members and attendees will not be able to use Teams live events because Azure CDN is not accessible in China. A workaround is to use a company VPN connection, which gets the client connected to CDN via the customer's corporate network.
Note: The maximum number of concurrent live events per Microsoft 365 or Office 365 organization is 15.
Reference:
https://docs.microsoft.com/en-us/MicrosoftTeams/teams-live-events/plan-for-teams-live-events
https://docs.microsoft.com/en-us/stream/live-event-troubleshooting

 

NEW QUESTION 31
You manage a company's Microsoft Teams environment.
Members of a team cannot send emails to a channel's email address.
You need to determine the cause of the issue.
What are two possible causes? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

• A. Email integration is not enabled.
• B. The email has more than 10 file attachments.
• C. The channel email address is part of a distribution list.
• D. The email contains more than 25 inline images.
• E. The channel's associated SharePoint folder was renamed.

Answer: C,E

Explanation:
Reference:
https://support.microsoft.com/en-us/office/send-an-email-to-a-channel-in-teams-d91db004-d9d7-4a47-82e6-fb1b16dfd51e

 

NEW QUESTION 32
You need to identify the root cause of the issue that was reported by User6.
What is the cause of the issue?

• A. The file link is expired.
• B. Sharing permissions for the file have been revoked.
• C. The external sharing permissions have been set to existing external users only.
• D. The sharing permissions for the organization are set to internal only.

Answer: A

 

NEW QUESTION 33
You are the global administrator of a tenant.
An account is blocked due to suspicious user activities.
You need to investigate the user activities.
Where should you investigate activities? To answer, drag the appropriate portals to the correct activities. Each portal may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Reference:
https://docs.microsoft.com/en-us/microsoft-365/compliance/search-the-audit-log-in-security-and-compliance?view=o365-worldwide

 

NEW QUESTION 34
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
A user works from a remote location and has a LAN connection and a mobile internet connection. Each connection is provided by a different internet service provider.
The user can make and receive calls by using the LAN connection. The user cannot make or receive calls by using the mobile connection.
You need to determine the cause of the issue.
Solution: Confirm whether the user can communicate with external users.
Does the solution meet the goal?

• A. No
• B. Yes

Answer: A

 

NEW QUESTION 35
A company has a Microsoft 365 subscription.
A user reports that they cannot add a guest user to a team.
You need to resolve this issue.
Which action you should perform? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point

Answer:

Explanation:

Reference:
https://docs.microsoft.com/en-us/microsoft-365/solutions/collaborate-as-team?view=o365-worldwide

 

NEW QUESTION 36
A company plans to grant a team named Human Resources access to a custom app called App1. The company plans to block users from adding any other third-party apps to the team.
Users report that they are unable to add App1 to the team.
You need to make sure that users can access App1.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

• A. Run the following PowerShell command: Grant-CsTeamsAppSetupPolicy
  -Identity "HR Team" -PolicyNameHRAppSetupPolicy
• B. Create a custom app permission policy.
• C. On the Manage apps page, ensure that App1 is allowed at the org level.
• D. Create a custom app setup policy.
• E. Run the following PowerShell command: Grant-CsTeamsAppPermissionPolicy
  -Identity "HR Team" -PolicyNameHRAppPermissionPolicy

Answer: B,C,E

Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/teams-app-permission-policies

 

NEW QUESTION 37
An organization has E5 licenses without audio conferencing.
When a user sends a chat message from the Microsoft Teams desktop app the messages are not delivered to recipients. When the user sends a chat message by using the Teams mobile app the messages are delivered.
You need to resolve the issue.
Which three actions should you perform? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

• A. Sign out of Teams and the sign back in to Teams.
• B. Update the Teams desktop app to the latest version.
• C. Deactivate and reactivate the user's Teams license.
• D. Clear the Teams app local cache and the Windows credentials cache.

Answer: A,B,D

Explanation:
Topic 1, Fabrikam
Current environment
Active Directory
The network contains an on-premises Active Directory domain. All user accounts are assigned to departmental organizational units (OUs).
Microsoft 365
You assign all employees a Microsoft Office 365 E3 license. Fabrikam has recently migrated from Skype for Business server to Microsoft Teams.
Network environment
The company uses a combination of IPv4 and IPv6 addresses.
Calling
The company plans to use a Session Border Controller (SBC) connected to Phone System Direct Routing for their telephony solution. The company registers the SBC domain name, sip.contoso.com, in as tenant domain.
Requirements
Emergency calling
You must configure a tenant trusted IP list for emergency address locations.
Security
Sales interns must not have the ability to share files in one-on-one chats. Teams and channels must meet following compliance requirements:
You must create the following groups for teams and channels: Team Owners, Team Members and Team Visitors.
The Team Visitors group is for internal UserX that does not have access to the Private channels chats, but does have access to SharePoint sites for auditing the files within the private channels.
Channels for the different departments must not inherit permissions from the parent sites. Permissions for each channel must be unique.
ProjectNextGenApp
The R&D team has a private channel named ProjectNextGenApp. The members of the channel need to collaborate on files with an external user, but they do not want the external user to be able to read and send messages in the channel.
Legal department
You must ensure that users in the legal department can view the files uploaded by owners within one channel or access SharePoint.
Issues
CEO
The company's CEO reports that they do not receive notifications for chat messages in the desktop version of Microsoft Teams.
AdministratorA
AdministratorA is configuring Direct Routing. The administrator runs following PowerShell command to pair the SBC to the tenant or add the SBC from the Teams admin center.

The following error message displays:

Human resources manager
The human resources manager is unable to access the files in a Private channel named StaffRecruiters. He gets an error message when they select the Files tab that the Item does not exist or no longer available.
Audit team
Users who are part of the audit team report that they were unable to access the Files tab of a channel in the team. The following error message displays when they attempt to access files:

User1
User1 reports high CPU usage while using the Teams application and would like to know more on how Teams uses resources.

User2
User2 reports that automatic updates for the Teams client are not working.
User3
User3 reports that they are not able to download a file that was shared with them in a one-to-one chat within the Files tab. The following error message displays:
"This item might not exist or is no longer available."
User4
User4 reports that the following message displays when they navigate to the SharePoint Site for the private channel:
"Access denied"
User5
User5 has multiple groups and contacts but none of the groups or users appear in the Teams app. The Contact List Provider for User5 is listed as Unified Contact Store (UCS).
User6
User6 reports that they are not able to download a file that was shared with them in a one-to-one chat within the Files tab and receives the follow error message:
"This item might not exist or is no longer available."
Emergency calling
Users report that the Teams app does not display an emergency address in the calls section of client settings. No emergency address is listed when placing a call. You collect Teams debug logs from a user. A representative section of the log is shown below:

Reports
Users within the company report poor quality when they make Teams calls and dial telephone numbers. You must generate the following reports to troubleshoot the issues:
Report1: Show Public Switched Telephone Network (PSTN) calls for the last 28 days.
Report2: Compare usage and quality across users.

 

NEW QUESTION 38
You need to configure the Microsoft Teams environment for guest users.
Which actions are required? To answer, drag the appropriate required options to the correct actions. Each required option may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Reference:
https://docs.microsoft.com/en-us/microsoftteams/meeting-policies-in-teams
https://docs.microsoft.com/en-us/azure/active-directory/external-identities/delegate-invitations
https://docs.microsoft.com/en-us/azure/active-directory/external-identities/allow-deny-list

 

NEW QUESTION 39
You manage the Microsoft Teams environment for a company.
A private channel is deleted. After 20 days, the channel owner restores the channel to retrieve a file. A user reports that they cannot access the SharePoint site for the channel.
You need to restore the SharePoint site that is associated with the private channel.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

1 - Run the following PowerShell command: Get- SPODeletedSite -IncludePersonalSite
2 - Run the following PowerShell command: Restore-SPODeletedSite -Identity ......
3 - Navigate to the private channel in Microsoft Teams and access the files tab to sync the connection.

 

NEW QUESTION 40
You manage the Teams environment for a company. The company wants to allow their employees to chat with users from another tenant. The other tenant uses Skype for Business.
You add the other company's domain to your federated list. This action does not resolve the issue.
You need to configure the system.
What DNS record should you use?

• A. SRV sipfederationtls UDP 100 1 5061 sipdir.online.lync.com
• B. CNAME sipfederationtls TCP 100 1 5061 sipfed.online.lync.com
• C. CNAME sipfederationtls TCP 100 1 5061 sipdir.online.lync.com
• D. SRV sipfederationtls TCP 100 1 5061 sipfed.online.lync.com
• E. SRV sipfederationtls UDP 100 1 5061 sipfed.online.lync.com

Answer: D

Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/teams-skype-interop

 

NEW QUESTION 41
You are administering a Microsoft Teams environment for a company.
A producer deletes a live event from a Teams calendar. The producer must access the recording, attendee engagement report, and Q&A report for the live event.
You need to retrieve the resources for the producer.
Where should you look for the resources?

• A. Teams admin center
• B. Microsoft 365 admin center
• C. Microsoft Stream
• D. OneDrive for Business

Answer: B

 

NEW QUESTION 42
You need to set up the calling environment for the sales and support departments.
Which setup paths should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Reference:
https://docs.microsoft.com/en-us/microsoftteams/plan-auto-attendant-call-queue
https://docs.microsoft.com/en-us/microsoftteams/create-a-phone-system-call-queue

 

NEW QUESTION 43
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
An IT company has a Microsoft 365 subscription.
The company has a main office in one region. The company opens a new office in another region. You must relocate 400 users to the new office.
Solution: Create a configuration profile with the emergency address and assign the profile to the device for each user.
Does the solution meet the goal?

• A. No
• B. Yes

Answer: A

 

NEW QUESTION 44
A company has a Microsoft Teams environment. The sales department and the support department set up teams with standard channels.
Users from the sales department report that the Files tab in one of the channels is not accessible.
The following message displays:
Item might not exist or is no longer available.
You need to identify and resolve the issue.
What should you do?

• A. Revert the renamed folder to the original channel folder name.
• B. Create a separate document library with the same name as the channel.
• C. Recover all the deleted items from the recycle bin of the corresponding Teams site.

Answer: A

Explanation:
The SharePoint folder name must match the channel name. Renaming the SharePoint folder breaks the link between the channel and the folder.

 

NEW QUESTION 45
A company wants to use the Microsoft Call Quality Dashboard (CQD) to monitor and investigate calls.
You need to provide guidance on how to use the CQD.
Which action can you perform by using the CQD? To answer, drag the appropriate responses to the statements. Each response may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

Answer:

Explanation:

Reference:
https://docs.microsoft.com/en-us/microsoftteams/quality-of-experience-review-guide

 

NEW QUESTION 46
......

Exam MS-740: Troubleshooting Microsoft Teams (beta)

Candidates for this exam are support engineers responsible for supporting Microsoft Teams environments, troubleshooting deployments, tuning performance, collecting and analyzing telemetry and log data, and managing Teams environments.

Candidates should have significant exposure to unified communications and hands-on experience with Microsoft Teams. In addition, candidates should have networking knowledge of Azure fundamentals, telephony, PowerShell, data storage technologies, APIs, app security, authentication and authorization, security, and compliance information, debugging, performance tuning, and monitoring.

Part of the requirements for: Microsoft 365 Certified: Teams Support Engineer Associate

Download exam skills outline

 

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