[May-2023 Newly Released] Pass CBAP Exam - Real Questions and Answers
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NEW QUESTION # 161
Which of the following statements best describes the purpose of the confirm elicitation results process?
- A. Validate that the stated requirements expressed by the stakeholders match the solution the organization has proposed.
- B. Validate that the stated requirements expressed by the stakeholders match the project scope.
- C. Validate that the stated requirements expressed by the stakeholders match the stakeholders' understanding of the problem and the stakeholders' needs.
- D. Validate that the stated requirements expressed by the stakeholders match the documented requirements of the project sponsor.
Answer: C
Explanation:
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Explanation:
NEW QUESTION # 162
When do change requests generally increase in a project?
- A. During the project scope management processes.
- B. Towards the end of the project.
- C. During the project's launch.
- D. Towards the beginning of the project.
Answer: B
NEW QUESTION # 163
You are the business analyst for a solution that has 435 stakeholders. How many communication channels exist in this project?
- A. 94,395
- B. 188,790
- C. 0
- D. 189,225
Answer: A
Explanation:
Section: Volume B
Explanation/Reference:
NEW QUESTION # 164
Which of the following reports is generated whenever the project is slipping off the project schedule and includes an of the problem?
- A. Delay report
- B. Cost variance report
- C. Schedule variance report
- D. Status report
Answer: C
NEW QUESTION # 165
You are the business analyst for your organization and are beginning the requirements analysis processes. Which one of the following statements best describes the requirements analysis processes?
- A. It is conformity to requirements and a fitness for use.
- B. It ensures that analysis and implementation efforts focus on the most critical requirements .
- C. It covers the definition of stakeholder requirements, which describe what a solution must be capable of doing.
- D. It defines all of the work, and only the required work, to complete the project objectives.
Answer: C
Explanation:
Explanation/Reference:
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NEW QUESTION # 166
Which of the following qualitative techniques involves a disciplined analysis of the event sequences that could transform a potential hazard into an accident?
- A. Preliminary Risk Analysis
- B. HAZOP technique
- C. Failure mode and effects criticality analysis
- D. Failure mode and effects analysis
Answer: A
NEW QUESTION # 167
An insurance company wants to increase sales by 15% and customer retention by 10% within 1 calendar year.
Various strategies to achieve this were considered and a restructure to the existing pricing model is selected to help achieve these goals.
A business analyst (BA) works with stakeholders such as actuaries, product specialists, sales staff, risk managers, and underwriters who agree to applying varying levels of discounts to customers based on:
*Total annual premium the customer has with the company (Financial worth)
*Time with the insurance company (Loyalty)
Various financial models are considered but the stakeholders agree that an initial applicable discount is determined based on the customer's overall premium:
The percentage of the maximum possible discount available to the customer is adjusted based on time with the company:
If within the first six months, customer retention increased by 5 % and sales increased by 6%, then when will the desired sales and retention goals be achieved assuming the trend continues at the same pace?
- A. Sales - 2.5 years; Retention - 2 years
- B. Sales - 2 years; Retention - 18 months
- C. Sales - 3 years; Retention - 1 year
- D. Sales - 18 months; Retention - 1 year
Answer: D
NEW QUESTION # 168
A health insurance provider undertakes enhancements to its mobile application platform and finalizes the following capabilities as part of the scope of the next release:
I . Ability to integrate online maps and global positioning system (GPS) technology with the mobile application in real time to display location of service providers in the subscriber's vicinity that participate in the subscriber's plan network.
II . Ability for the subscriber to lookup the service providers by specifying either a postal code or a search area radius in miles.
III . Ability for the subscriber to initiate the download of fee information for one or more service providers in a single request.
Through requirements workshops the business analyst elicits the following detailed business requirements:
1. The company's mobile application platform must support real time integration with the following third party systems:
A ) GPS System
B ) Postal Code Validation
2. The service providers available for selection must participate in the subscriber's medical plan network as of the current system date.
3. The map display shall highlight the boundary of the search area with a dotted yellow line.
4. The extent and shape of the search area shall be determined based on one of the following user choices:
A ) Postal code - Subscriber location acquired from GPS shall be used to determine and populate the related postal code as the default postal code with options for the user to change the postal code.
B ) Radius for the search area around the subscriber's location, that will have default value of 5 miles. The radius can be changed by the subscriber with a maximum range of 50 miles.
5. Subscriber shall be able to select one of the options above and supply corresponding input.
6. System shall validate the user input and display appropriate error messages if invalid.
7. Based on the inputs and the plan of the subscriber, the system shall retrieve information for the participating service providers that are located within the designated search area.
8. System shall display a map including visual markers to indicate locations of the service providers in the top half of the device screen and a list of the same service providers in the bottom half of the device screen.
9. The list of service providers shall include the Name, Phone Number and Street Address.
10. If the subscriber specified the radius or retained the default postal code for the search area, the list shall additionally include the approximate driving distance in miles from the subscriber's last registered location and the list shall be sorted in the ascending order of the driving distance.
11. The subscriber shall be able to select a service provider either from the list or from the map and download a document that contains the name, contact telephone, email address, fax number and the fee schedule for the covered services applicable to the subscriber's plan.
What is the appropriate diagram type to describe the association between the subscriber, the medical plan and the participating service providers?
- A. Data Dictionary
- B. Use Case Diagram
- C. Data Flow
- D. Data Model
Answer: A
NEW QUESTION # 169
You are the business analyst for your organization and are preparing for the conduct elicitation activity.
You'll need several stakeholders' roles as you prepare for this activity in your organization. Which one of the following stakeholders may be responsible to dictate that a specific process or technique be followed during your requirements elicitation activities?
- A. Regulator
- B. Project sponsor
- C. Functional management
- D. Project manager
Answer: A
Explanation:
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NEW QUESTION # 170
As part of defining the business analysis approach for a project, the business analyst (BA) identifies the key stakeholders responsible for upcoming activities for the initial phase. The BA emails each of these stakeholders and asks when they can be finished. One stakeholder does not reply, one angrily comments that it is not their job and is too busy, and two respond saying that they do not understand what is being asked of them.
What competencies can the BA draw on that would best assist with getting agreement from all these stakeholders?
- A. Negotiation, conflict resolution, effective communication
- B. Personal accountability, time management, demonstrated trustworthiness
- C. Learning, creative thinking, problem solving
- D. Industry knowledge, solution knowledge, organization knowledge
Answer: A
NEW QUESTION # 171
A financial institution engaged in mortgage lending has embarked on a business process improvement initiative to eliminate the activities that hinder growth to ultimately improve the success rate of its mortgage business. As a benchmark for identification, the institution is keen on improving any business process that has less than a
75% success rate. The institution has appointed a business analyst (BA) to review the business transactions for the processes of origination, payments, and closures, as well as identify opportunities for improvements and recommend solutions.
The BA has collected the following information over the last three months pertaining to these business processes:
* All the business processes are at their maximum capacity in terms of the current number of transactions.
* Each business process has a certain number of rejects and the reasons for rejection include documentation, verification, collateral, and funding. Funding rejects occur when the bank's customers have failed to make payment of their mortgage processing fee or mortgage closure payment.
The BA has also recommended the use of documentation checklists as a solution to eliminate the documentation rejects.
Which of the following business processes can be identified for the process improvement initiative?
- A. Mortgage origination process
- B. Collateral verification process
- C. Mortgage closure process
- D. Mortgage payment process
Answer: D
NEW QUESTION # 172
Which of the following captures all of the activities within a business, the inputs and outputs of each activity, and the required resources to complete each activity?
- A. Business scenario
- B. Business architecture
- C. Business case
- D. Business process model
Answer: D
NEW QUESTION # 173
Several commercial-off-the-shelf (COTS) software packages exist that would enable the business analyst (BA) to meet the needs of the business. For the potential deign options, the Ba included one of the COTS packages as a solution approach What kind of solution approach is this?
- A. Purchase
- B. Exploit
- C. Create
- D. Outsource
Answer: C
NEW QUESTION # 174 
The table illustrate the statement of cash flower for a courier company for the last fiscal year:
Due to aggressive market competition the management of the company performed a strategy review and based on their0-findings and the current market conditions, they came up with strategic and tactical changes in order to keep a competitive market position.
In order to strength customer retention strategies through a new competitive advantage, the company is considering implementing a live parcel tracking system. The added value will be that the customers may determine the exact location on of the parcel whether it is in a warehouse, crossing the ocean through an overseas the exact location of th parcel whether it is in a warehouse, crossing the ocean through an overseas the ship, or travelling in a delivery truck at any time. The system tracks the location of the parcel by tracking the vehicle in which it is contained. However, for a group of old delivery trucks, it was noticed that the engine sound and vibration disturbed the tracking signal and caused of management would like to sell these vehicles and replace them with newer ones, the Chief Financial Officer (CFO) was strongly against that approach. The CFO argoad that instead of hanging tracking devices on the trucks body they can have the truck drivers manually send the truck send the truck location from a hand held mobile device every 20 minutes.
The CFO's resistance to replacing the older vehicles represents which type of cost?
- A. Maintenance
- B. Opportunity
- C. Sunk
- D. Operating
Answer: D
NEW QUESTION # 175
Gina has been asked to provide decision analysis for her solution scope. Which one of the following best describes the decision analysis technique?
- A. Forecasts the size of the investment required to deploy and operate the proposed solution.
- B. Used to assess potential risks that may impact the solution and the cost and benefits associated with it.
- C. Cost-benefit analysis compares the cost of implementing a solution against the benefits gained.Financial analysis includes the use of financial models that estimate the market value of an organizational asset.
- D. Assessed to support benefit management, measurement, and reporting.
Answer: C
Explanation:
Section: Volume B
Explanation/Reference:
NEW QUESTION # 176
Which of the following is the process of developing a document that formally authorizes a project or a phase?
- A. Develop Project Charter
- B. Create Work Breakdown Structure
- C. Define Scope
- D. Develop Schedule
Answer: A
Explanation:
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NEW QUESTION # 177
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