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NEW QUESTION 210
Near the completion of a transformation program, the operations manager is concerned that their department failed to be notified in advance of the new service being transitioned into operations. They claim that their department did not approve this service, and is now unprepared and untrained to support the transformation.
What should the program manager have done first to prevent this?
- A. Drafted a training plan with assistance from the program management office (PMO) or human resource department before transitioning it to operations
- B. Created a transition plan during the planning phase for the impacted operational area
- C. Added the operations manager as a key stakeholder
- D. Ensured there was a communications management plan that included the transition to operations
Answer: B
NEW QUESTION 211
Leigh is working with the project stakeholders to define the project scope. The stakeholders are deciding on what type of flooring their new hotel should have in the lobby. They have narrowed their choices to either carpet or tile. The two acceptable choices of carpet or tile during scope definition is an example of what planning approach?
- A. Scope decomposition
- B. Work packages
- C. Requirements
- D. Alternative identification
Answer: D
NEW QUESTION 212
Which one of the following is the best example of transference?
- A. Your program creates an opportunity that your company can realize on its own so it brings in a competitor to help seize the opportunity.
- B. Your program is dealing with a new technology that you and your program team are not familiar with so you hire a consulting company to complete this work for you.
- C. Your program has some very dangerous activities so you hire a training company to train your program team.
- D. Your program must be completed by a given deadline as government inspectors are scheduled to review the work to determine its accuracy.
Answer: B
NEW QUESTION 213
You are the program manager for your organization and your team has reported on a new issue among your program stakeholders. You want to address this issue as soon as possible, but it will need to be studied and reviewed. You recommend that Shirley, one of your program team members, study the issue and present a few solutions in a week's time. What else should you do with the issue?
- A. Record the issue in the issue log.
- B. Communicate with the stakeholders that you are addressing the issue.
- C. Determine the time and cost of researching the issue for resolution.
- D. Document the issue in the lessons learned.
Answer: A
NEW QUESTION 214
An organization supports both programs and projects for various industries. What is a portfolio?
- A. A portfolio is the total amount of funds that have been invested in programs, projects, and operations.
- B. A portfolio describes any project or program within one industry or applicationareA.
- C. A portfolio describes the organization of related projects, programs, and operations.
- D. A portfolio describes all of the monies that are invested in the organization.
Answer: C
NEW QUESTION 215
You are the project manager of a construction project. You have to close a phase of the project. Which is the only technique (or tool) available in the Close Project or Phase process?
- A. Change control meetings
- B. Project management information system
- C. Expert judgment
- D. Observations
Answer: C
NEW QUESTION 216
Which of the following individual should respond to the risk with the preplanned risk response?
- A. Project manager
- B. Project sponsor
- C. Key stakeholder
- D. Risk owner
Answer: D
Explanation:
Section: Volume D
NEW QUESTION 217
A program is completed and the expected benefits are realized.
Before executing the transition and closing of the program, what should the program manager do?
- A. Archive documents and lessons learned
- B. Obtain approval from the program governance board to initiate program closure activities
- C. Perform administrative and program management information system (PMIS) closure activities
- D. Create a final program report
Answer: A
NEW QUESTION 218
During the selection of source process, you assign certain points towards various categories to judge the vendors. Which type of source selection process is it?
- A. Preferred vendor list
- B. Benefit-cost analysis
- C. Screening system
- D. Weighting system
Answer: D
Explanation:
Section: Volume C
NEW QUESTION 219
You are the program manager for your organization. Your program has a budget of $750,000 and is expected to last one year. The program is currently 30 percent complete and has spent $245,000. The program is supposed to be 40 percent at this time. What is the cost performance index for this program?
- A. .83
- B. .91
- C. Negative ten percent
- D. -$20,000
Answer: B
NEW QUESTION 220
You work as a program manager for a large construction program. Your program includes constructing hotels across the country. You collect information on the status of the program. During comparison with the original plan you find the 200 hotels have been completed as against 275 hotels planned as of today. In which program process are you working on?
- A. Manage Program Issues
- B. Monitor and Control Program Scope
- C. Monitor and Control Program Schedule
- D. Monitor and Control Project Performance
Answer: D
NEW QUESTION 221
You are the program manager for your organization and you are dealing with your program stakeholders. You are explaining to them, along with your program team, how certain activities in the program may cause delays in the schedule if the associated risk events come into play. The cost of impact of the risk events are minimal, but the schedule impacts could be bigger. The stakeholders are concerned about delaying the schedule beyond a given due date for the program. They would like you to determine if it is possible to add more labor, use a higher grade of material, or hire some consultants to ensure the risks do not occur in the program. They are not much concerned about the cost of the solution as long as the solution or identified risks do not delay the program completion. What type of risk response are your program stakeholders recommending in this situation?
- A. Avoidance
- B. Mitigation
- C. Transference
- D. Workaround
Answer: B
NEW QUESTION 222
A program is developing a next-generation product line, and one component has been delivered. However, due to a change request, expectations for another component are unmet.
What activity should the program manager perform next?
- A. Resource interdependency management
- B. Program performance monitoring and controlling
- C. Benefits sustainment and program transition
- D. Program delivery management
Answer: D
NEW QUESTION 223
An infrastructure program has 20 projects. The first half of these projects incurred multiple change orders and failed to be completed on time. The program manager meets with the project managers to discuss lessons learned and to understand the challenges. During the meeting, the project managers complain that key risks and a lack of resources resulted in missing deadlines.
What should the program manager do to ensure that the remaining 10 component projects stay on track?
- A. Schedule weekly meetings with the project managers.
- B. Rebaseline the remaining component projects.
- C. Update the program management plan.
- D. Develop a change management strategy.
Answer: C
NEW QUESTION 224
A program manager needs to establish direction and identify the essential aspects of a program. In addition, they must ensure that the context and framework of the program are properly defined, assessed, and documented.
Which document will be created to support this activity?
- A. Program management plan
- B. Program resource management plan
- C. Program master schedule
- D. Program scope statement
Answer: D
NEW QUESTION 225
June is the program manager for her organization. Management has asked June to create a visual mapping of the program scope so that all of the key stakeholders can see all of the elements of the program scope. June needs to create what kind of document to show all of the program deliverables based on the program scope?
- A. Program benefits mapping chart
- B. Program network diagram
- C. Program work breakdown structure
- D. Program budget
Answer: C
NEW QUESTION 226
A new program is being initiated for the HNQ Organization. The program manager is working with the business analyst and management to define several attributes of the program. All of the following are identified during program initiation except for which one?
- A. Link to organizational strategy
- B. Program risk
- C. Program benefits
- D. Program scope
Answer: B
NEW QUESTION 227
You are the program manager for your organization and working to create the program statement of work for approval by the program director. All of the following information is defined in the program statement of work except for which one?
- A. Location of the program work
- B. Structure of the program management team
- C. Metrics and qualifications for program acceptance
- D. Program requirements for resource competency levels
Answer: B
NEW QUESTION 228
You are the program manager for your organization. You are examining the order of the activities in your program schedule and would like to change some of the ordering to alleviate scheduling conflicts, risks, and based on your experience with the discipline the program uses. Some of the activities you can rearrange while some of the activities must be completed in a particular order. What term describes the activities that must happen in a particular order?
- A. Benefits management dependencies
- B. Discretionary dependencies
- C. Finish on constraints
- D. Mandatory dependencies
Answer: D
NEW QUESTION 229
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