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Updated: Nov 12, 2026
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Salesforce is a leading provider of customer relationship management software that provides businesses with tools for managing customer data, sales, and marketing. In response to the increasing demand for sustainable and eco-friendly practices in the workplace, Salesforce has launched the Salesforce Net Zero Cloud initiative. This initiative aims to help companies reduce their carbon footprint through the use of sustainable technology solutions. As part of this initiative, Salesforce has launched the Salesforce Net Zero Cloud Accredited Professional exam, designed to certify professionals who have the skills and knowledge to help organizations reduce their carbon footprint using Salesforce technology.
By earning the Salesforce Net Zero Cloud Accredited Professional certification, individuals can demonstrate their commitment to sustainability and gain a competitive advantage in the job market. Salesforce Net Zero Cloud Accredited Professional Exam certification program is a valuable investment for individuals who want to advance their careers in sustainability and make a positive impact on the environment.
Reference: https://trailheadacademy.salesforce.com/certificate/exam-net-zero-cloud-ap---AP-218
Salesforce Salesforce-Net-Zero-Cloud Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Net Zero Cloud Accredited Professional Exam |
| Exam Number: | Salesforce-Net-Zero-Cloud-Accredited-Professional |
| Exam Format: | Multiple Choice, Multiple Select |
| Available Languages: | English |
| Exam Duration: | 90 minutes |
| Recommended Training: | Net Zero Cloud Trailhead Learning Path |
| Exam Registration: | Salesforce Credentials Registration |
| Sample Questions: | Salesforce Salesforce-Net-Zero-Cloud Sample Questions |
| Exam Way: | Online proctored exam delivered via Salesforce certification platform |
| Pre Condition: | Recommended familiarity with Salesforce platform fundamentals and sustainability or ESG concepts. |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/net-zero-cloud-accredited-professional |
Salesforce Net Zero Cloud platform helps organizations reduce their carbon footprint by providing them with tools to track, analyze, and report on their greenhouse gas emissions. The platform can also help organizations identify areas for improvement and implement strategies to reduce their impact on the environment. Salesforce Net Zero Cloud Accredited Professional Exam certification exam covers topics such as carbon accounting, renewable energy management, and sustainability reporting. By passing the exam, professionals can demonstrate their proficiency in implementing sustainable business practices using the Salesforce Net Zero Cloud platform.
Salesforce Salesforce-Net-Zero-Cloud Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Carbon Accounting and Emissions Management | - Greenhouse gas (GHG) accounting principles - Emissions tracking and calculation methods |
| Topic 2: Data Management and Integration | - Data ingestion and data model in Net Zero Cloud - Integration with enterprise systems and data sources |
| Topic 3: Sustainability Reporting and Analytics | - Sustainability reporting frameworks - Dashboards and insights for emissions reporting |
| Topic 4: Net Zero Cloud Fundamentals | - Sustainability and Net Zero concepts - Overview of Salesforce Net Zero Cloud capabilities |
| Topic 5: Configuration and Implementation | - Security and data governance considerations - Setup and configuration of Net Zero Cloud |
Salesforce Net Zero Cloud Accredited Professional Sample Questions:
A Sustainability Manager needs to load in new energy use records into Salesforce. What two things are true about data loading? (2)
- A. It is important to create a Carbon Footprint before the client loads Energy Use Records
- B. Use CSV files with the Data Import Wizard and the Data Loader tool
- C. When using the Data Import Wizard, the column headers must match the API name of the fields
- D. It is not possible to use Data Loader for Energy Use Records
- E. When using the Data Import Wizard, the client must load different record types separately
Correct Answer: B,E 🗳️
Surabhi has negotiated a new Virtual Power Purchase Agreement for her company. What object would she use to store this information? (1)
- A. General Emissions Factor
- B. Energy Use Record
- C. Energy Contract
- D. Organization Asset
Correct Answer: D 🗳️
When the client creates or updates data in Net Zero Cloud records, the Einstein Analytics dashboards don ' t update automatically. What does the client need to do to ensure that the data is syncing between the app and the dashboards? (1)
- A. Schedule or run a manual dataflow
- B. Delete custom objects because the limit is 100 objects to ensure that data syncs between the records and dashboards
- C. Contact the clients salesforce admin to fix this
- D. Make sure that Einstein Analytics Permission is assigned
Correct Answer: A 🗳️
What three analytics dashboards are included with Net Zero Cloud? (3)
- A. Business Travel Impact
- B. Sustainability Audit
- C. Climate Action
- D. Greenhouse Gas Summary
- E. Sustainability or Net Zero Cloud
Correct Answer: A,B,C 🗳️
Where can the sustainability manager configure their preference for scope 2 emissions? (1)
- A. It is selected in the Salesforce Setup under ' Net Zero Cloud-Scope 2 ' or ' Sustainability-Scope
- B. Both are always active therefore simply hide the field if the client does not want to see both
- C. It is a prompt during the installation of the Managed Package
- D. Define the correct Scope 2 in the Emission Factors
Correct Answer: D 🗳️
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