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Updated: Sep 13, 2026
No. of Questions: 40 Questions & Answers with Testing Engine
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EXIN BCS Service Integration and Management (SIAM) Certification Exam is designed to validate the knowledge and skills of professionals who are involved in the management of multiple service providers to create a single, unified service for their customers. EXIN BCS Service Integration and Management (SIAMF日本語版) certification exam is intended for individuals who want to demonstrate their expertise in the management of Service Integration and Management. It is a globally recognized certification that is highly sought after by IT professionals, service management practitioners, and organizations that are looking to improve their service delivery capabilities.
| Certification Vendor: | EXIN / BCS |
|---|---|
| Exam Name: | EXIN BCS Service Integration and Management Foundation |
| Exam Number: | SIAMF |
| Available Languages: | Japanese, English, German, Spanish, French, Portuguese, Dutch, Chinese |
| Exam Duration: | 60 (75 for non-native English speakers) |
| Real Exam Qty: | 40 |
| Passing Score: | 65% (26 out of 40) |
| Certificate Validity Period: | Lifetime |
| Related Certifications: | EXIN SIAM™ Professional |
| Exam Price: | Approx. €180–€250 / $195–$270 USD |
| Exam Format: | Closed Book, Multiple Choice |
| Recommended Training: | Authorized Training Providers EXIN SIAM Foundation Body of Knowledge |
| Exam Registration: | BCS Registration EXIN Official Registration |
| Sample Questions: | EXIN SIAMF日本語 Sample Questions |
| Exam Way: | Online proctored (EXIN platform / Pearson VUE OnVUE) or in-person at authorized test centers |
| Pre Condition: | No formal prerequisites; basic knowledge of IT service management recommended |
| Official Syllabus URL: | https://www.exin.com/business-service-management/exin-siam/exin-siam-foundation/ |
The EXIN BCS Service Integration and Management (SIAMF日本語版) certification also validates an individual's knowledge of the SIAM framework and principles, which involve multiple service providers, customer organizations and enterprise service providers in a single seamless ecosystem. The EXIN SIAMF certification is suitable for professionals who are involved in managing and delivering services across service providers and managing integration of multiple services within an organization. EXIN BCS Service Integration and Management (SIAMF日本語版) certification is also suitable for professionals who are responsible for managing the end-to-end service management functions within an organization.
Reference: https://www.exin.com/qualification-program/exin-bcs-siamtm
| Section | Weight | Objectives |
|---|---|---|
| SIAM Practices and Supporting Processes | 20% | - Relationship and contract management - Governance, integration and coordination - Interface with ITSM and other frameworks |
| Challenges, Risks and Success Factors | 15% | - Critical success factors - Common challenges in multi-provider environments - Risks and mitigation strategies |
| Roles and Responsibilities | 20% | - Accountability and decision rights - Governance and management roles - Service integrator and provider roles |
| SIAM Implementation Roadmap | 25% | - Run and Improve - Discovery and Strategy - Plan and Build - Implement |
| Introduction to SIAM | 20% | - SIAM concepts, purpose and benefits - SIAM ecosystem and structural layers - Drivers and adoption scenarios |
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