BICSI Registered Communications Distribution Designer - RCDD v15 Sample Questions:

1. During the execution phase of a program a stakeholder complains to the program manager that they did not receive critical communications about one of the component projects.
What should the program manager do to address the situation'?

A) Update the risk register.
B) Execute the component project's communications management plan
C) Review and update the stakeholder engagement plan
D) Review and update the detailed stakeholder list

2. What is the MINIMUM clearance needed between the front of the telephone booth and any wall or fixture for most installations?

A) 914 mm (36 in)
B) 610 mm (24 in)
C) 450 mm (18 in)
D) 300 mm (12 in)
E) 2.4 m (8 ft)

3. A program to implement a new payroll processing system at a healthcare company is nearing completion and is under budget.
What should the program manager do next?

A) Apply the remaining budget to deferred enhancement requests
B) Apply the remaining budget to operational activities
C) Request permission from the program governance board to initiate program closure activities
D) Present additional opportunities to the program sponsor

4. A program delivers incremental benefits but is far from closure. The company completes an acquisition and defines new strategic objectives.
What should the program manager do next?

A) Assess the impact of the new acquisition on the contract management plan
B) Evaluate the impact of the new strategic objectives through a change request
C) Review the benefits management plan to assess the continued validity of the program
D) Integrate the new acquisition into the program to include the new strategic objectives

5. The program manager takes over a poorly performing program After a review of the documentation and interviews with the program sponsor, stakeholders and program constituents, the program manager realizes that the program is not aligned with the corporate/organizational goals. The program manager must realign the constituent protects and components to meet the program's needs
What action should the program manager take to realign the program?

A) Discuss the situation with the program stakeholders and let them decide which projects to accelerate and which to close
B) Assess the program schedule and determine how to maintain all projects and components within the program
C) Discuss the situation with the program sponsor(s) and let the sponsor(s) make the decision as to which projects to accelerate and which to close
D) Develop a change request to present to the governance board, accelerate some projects, close some projects and reassign some resources

Solutions: