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Updated: Jul 29, 2026
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Salesforce Plat-Con-201 Exam Overview:
| Certification Vendor: | Salesforce |
| Exam Name: | Salesforce Certified OmniStudio Consultant |
| Exam Number: | Plat-Con-201 |
| Exam Duration: | 105 minutes |
| Certificate Validity Period: | 2 years |
| Exam Price: | USD 200 (+ applicable taxes) |
| Available Languages: | English |
| Exam Format: | Multiple-choice, Multiple-select, Scenario-based |
| Real Exam Qty: | 60-65 |
| Passing Score: | 63% |
| Related Certifications: | Salesforce Certified Platform Consultant Salesforce Certified Administrator |
| Recommended Training: | OmniStudio Documentation Prepare for your OmniStudio Consultant Credential (Trailmix) |
| Exam Registration: | Salesforce Certification Registration |
| Sample Questions: | Salesforce Plat-Con-201 Sample Questions |
| Exam Way: | Online proctored or onsite at authorized test centers |
| Pre Condition: | No mandatory prerequisites; recommended experience with Salesforce platform and low-code tools |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/omnistudio-consultant |
Salesforce Plat-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: FlexCards | 23% | - Capabilities, use cases and purpose of FlexCards - Design FlexCards to meet requirements - Collect and organize customer 360 information |
| Topic 2: Data Tools | 23% | - Purpose and benefits of DataRaptors and Integration Procedures - Design DataRaptors and Integration Procedures - Calculation Matrices and Procedures: use and benefits |
| Topic 3: Best Fit Solutioning | 27% | - Gather, analyze and simplify business requirements - Map requirements to appropriate OmniStudio tools - Design solutions using OmniStudio best practices |
| Topic 4: OmniScripts | 27% | - Validate and align OmniScript processes with requirements - Structure and components of OmniScripts - Map business processes to OmniScript components |
Salesforce Certified Omnistudio Consultant Sample Questions:
1. A company is creating a FlexCard for agents to respond to account inquiries. The company has decided to lim actions on the card to the three most frequent and important actions users typically take.
Based on the user analysis exhibit shown below, which three actions should appear on the card?
Choose 3 answers
A) Make a payment
B) View credit score history
C) Verify a transaction
D) Request higher limit
E) View statements
2. A customer needs to create an OmniScript to capture payment Information. In the first step of the process, it user selects a payment type such as credit card, debit card, or direct bank account payment. Each payment t should display with a different icon. The process should check to see if the customer has any saved payment information of that type, and if there is, no further action is required. If there is no saved payment informatic then the user should be allowed to enter the information, and the process should save It.
Which three OmniScript elements should be used to meet these requirements?
Choose 3 answers
A) DataRaptor Post Action
B) Select
C) Radio
D) DataRaptor Extract Action
E) DataRaptor Transform Action
3. which of the following are Integration Procedure Actions?
A) Email
B) PDF
C) Type Ahead
D) OmniScript
4. Which OmniStudio tool creates a Chatter post and sends to a Chatter feed?
A) FlexCards
B) DataRaptor Load
C) Calculation Procedure
D) Integration Procedure
5. A consultant has a project with the following requirement: "Agents need to follow a standard customer greeti.... script in order to ensure brand consistency." Which OmniScript element should the consultant recommend to ensure the agents can see and follow these standard scripts?
A) Step
B) Headline
C) Input Block
D) Text Area
Solutions:
| Question # 1 Answer: A,C,D | Question # 2 Answer: A,B,C | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: B |
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