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Updated: Jul 24, 2026
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Microsoft MB-260 Exam Overview:
| Certification Vendor: | Microsoft |
| Exam Name: | Microsoft Customer Data Platform Specialist |
| Exam Number: | MB-260 |
| Exam Price: | USD 165 (official list price varies by country) |
| Real Exam Qty: | 40-60 (approx.) |
| Certificate Validity Period: | Certification subject to annual renewal via Microsoft Learn assessment |
| Exam Format: | Multiple choice, Scenario based, Drag and drop, Arrange in order |
| Passing Score: | 700 / 1000 (approx.) |
| Available Languages: | English, Other localized languages depending on availability |
| Related Certifications: | Microsoft Certified: Customer Data Platform Specialty |
| Exam Duration: | 120 minutes |
| Sample Questions: | Microsoft MB-260 Sample Questions |
| Exam Way: | Available in testing centers or online through proctored delivery. |
| Pre Condition: | Experience with Dynamics 365 Customer Insights, Power Query, Microsoft Dataverse, Microsoft Power Platform and relevant Azure services (e.g., Azure Data Lake Storage, Azure Synapse Analytics). |
| Official Syllabus URL: | https://learn.microsoft.com/learn/certifications/exams/mb-260 |
Microsoft Customer Data Platform Specialist Exam (MB-260) is a certification program designed for professionals who want to demonstrate their expertise in leveraging Microsoft's customer data platform (CDP) to drive business growth. MB-260 exam measures candidates' knowledge and skills in designing, implementing, and managing Microsoft Dynamics 365 Customer Insights solutions. Microsoft Customer Data Platform Specialist certification is essential for individuals who want to pursue a career in the field of customer experience and data analytics.
What is the registration process for the Microsoft MB-260 Certification Exam?
The procedure to get registered for the Microsoft MB-260 Certification Exam is very simple and quick. The registration for the MB-260 exam can be done online, with the assistance of the MB-260 Dumps. The step-by-step process to register for the exam is as follows:
After the registration is done, the candidate can go to the Pearson Vue. Because it is the only authorized test provider for the Microsoft MB-260 Certification Exam, the candidate can take the test and get the certification. The applicants can also choose the time and date of the exam and get registered.
The next step is to enter the details required to register for the exam. The details include the information about the candidate like the name, email ID, contact number, date of birth, and gender.
You will get a confirmation email on your registered email ID and the registration details will be sent to the registered email ID. The exams will be scheduled as per the registration details.
Go to the official website of Microsoft and click on the Schedule Exam to get the Microsoft MB-260 Certification Exam registration.
After the details are entered, the candidate will be required to provide the payment details like the credit card, debit card, or PayPal account. After the payment is made, the candidate will be required to provide personal information.
Microsoft MB-260 certification exam covers a wide range of topics including configuration of Dynamics 365 Customer Insights, creation of unified customer profiles, implementation of customer segments, and integrating external data sources. Microsoft Customer Data Platform Specialist certification also validates a candidate's ability to design, configure, and maintain privacy and security settings in Dynamics 365 Customer Insights. MB-260 exam is based on the latest version of Dynamics 365 Customer Insights, so candidates should be familiar with the latest features and capabilities of the platform before taking the test.
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-260
Microsoft MB-260 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Configure Third-Party Connections | 5-10% | - Configure data exports and integration with external systems |
| Manage Customer Insights – Data | 5-10% | - Create and configure environments - Manage system updates and security |
| Configure Measures and Segments | 15-20% | - Create and manage measures - Build and manage segments using insights and predictions |
| Ingest Data | 10-15% | - Connect to Microsoft Dataverse and Azure Data Lake Storage - Configure incremental and real-time ingestion - Transform and ingest data using Power Query |
| Create Customer Profiles by Unifying Data | 35-40% | - Select source fields for unification - Configure unified fields, clusters, and IDs - Define matching and deduplication rules |
| Describe Dynamics 365 Customer Insights – Data | 5-10% | - Support for Microsoft Fabric and real-time ingestion support - Differences between individual and business account profiles - Describe core Customer Insights - Data capabilities and components |
| Implement AI Predictions | 5-10% | - Evaluate churn, recommendation, and lifetime value models - Configure integrated predictive models |
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