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Updated: Sep 10, 2026

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ITIL ITIL-Foundation Deutsch Exam Overview:

Certification Vendor:PeopleCert
Exam Name:ITIL Foundation Certification - IT Service Management
Exam Number:ITIL-Foundation
Available Languages:German, French, Spanish, Portuguese (Brazil), Japanese, Chinese, Italian, Polish, English, Dutch
Exam Format:Closed Book, Objective Test Questions (OTQ), Multiple Choice
Passing Score:65% (26/40)
Exam Duration:60 minutes
Exam Price:USD 680-800 (varies by country and provider)
Certificate Validity Period:3 years
Related Certifications:ITIL 4 Foundation
Real Exam Qty:40
Sample Questions:ITIL ITIL-Foundation Deutsch Sample Questions
Exam Way:Online Proctored Exam or Authorized Test Center
Pre Condition:No formal prerequisite. Recommended for IT professionals, service managers, support staff, and individuals interested in IT Service Management.
Official Syllabus URL:https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1

ITIL-Foundation Certification Exam is an important certification for IT professionals who want to demonstrate their knowledge of IT service management and improve their career prospects. ITIL-Foundation-Deutsch exam covers a range of topics related to ITIL principles and practices, and is suitable for individuals at all levels of experience. As ITIL is widely adopted in organizations around the world, this certification is highly valued by employers and can lead to new career opportunities.

For more info read reference:

Itil Foundation Reference Website

ITIL Foundation Certification Exam is a valuable qualification for anyone who wants to enter the IT service management field or enhance their knowledge and skills in ITIL. It provides candidates with a comprehensive understanding of the ITIL framework and its implementation. ITIL Foundation Certification - IT Service Management (ITIL-Foundation Deutsch Version) certification is recognized globally and is highly valued by employers, making it a worthwhile investment in your career.

ITIL-Foundation (ITIL Foundation Certification - IT Service Management) exam is a certification that validates the skills and knowledge of individuals who are interested in becoming IT service management professionals. ITIL stands for Information Technology Infrastructure Library, which is a framework for managing IT services. ITIL Foundation Certification - IT Service Management (ITIL-Foundation Deutsch Version) certification is globally recognized and is offered by Axelos, a joint venture between the UK government and Capita.

ITIL ITIL-Foundation Deutsch Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: The Service Value Chain17%- Value Chain Activities
  • 1. Deliver and Support
  • 2. Design and Transition
  • 3. Obtain/Build
  • 4. Plan
  • 5. Improve
  • 6. Engage
Topic 2: ITIL Management Practices29%- Service Management Practices
  • 1. Change Enablement
  • 2. Service Desk
  • 3. Service Level Management
  • 4. Service Request Management
  • 5. Incident Management
  • 6. Monitoring and Event Management
  • 7. Problem Management
- General Management Practices
  • 1. Relationship Management
  • 2. Supplier Management
  • 3. Continual Improvement
  • 4. Information Security Management
Topic 3: Key Concepts of Service Management10%- Service Management Concepts
  • 1. Organizations, Service Providers and Consumers
  • 2. Service Relationships
  • 3. Products and Services
  • 4. Value and Value Co-creation
Topic 4: The Four Dimensions of Service Management15%- Four Dimensions
  • 1. Organizations and People
  • 2. Partners and Suppliers
  • 3. Information and Technology
  • 4. Value Streams and Processes
Topic 5: The ITIL Guiding Principles14%- Guiding Principles
  • 1. Focus on Value
  • 2. Collaborate and Promote Visibility
  • 3. Progress Iteratively with Feedback
  • 4. Optimize and Automate
  • 5. Start Where You Are
  • 6. Think and Work Holistically
  • 7. Keep It Simple and Practical
Topic 6: The ITIL Service Value System15%- Service Value System Components
  • 1. Practices
  • 2. Service Value Chain
  • 3. Continual Improvement
  • 4. Governance
  • 5. Guiding Principles

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